When Guests step aboard the Disney Adventure — the first Disney Cruise Line ship to sail from Asia — they’ll find themselves at the heart of an unforgettable journey. As the voyage begins and fantasy takes hold, their dream vacation becomes a dazzling reality — where every moment is both a journey and a destination.
Through the magic of imagination, discovery, fantasy, and — of course — adventure, this spellbinding voyage will enchant Guests with memories that only Disney can create. And no matter where the magic may guide them, the stories will stay with them forever.
Through the magic of imagination, discovery, fantasy, and — of course — adventure, this spellbinding voyage will enchant Guests with memories that only Disney can create. And no matter where the magic may guide them, the stories will stay with them forever.
Maximize Your Fun in 7 Themed Areas
Sail away on a magical adventure as you explore 7 imaginatively themed areas across the ship—each brimming with immersive experiences that bring the tales from Disney, Marvel and Pixar to life on a grand scale.
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Disney Imagination Garden
At the heart of the ship, amid a charming courtyard and majestic stage, lies a special gathering place brimming with the magic of 100 years of Disney storytelling. Because every story begins with a spark of imagination, your holiday at sea begins here, with a high-energy Let’s Set Sail dance party. Throughout your voyage, you can also catch captivating stage performances like Avengers Assemble!, spot some favorite Disney Characters and enjoy Indian and Pacific cuisines at Gramma Tala’s Kitchen and Mowgli’s Eatery.
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Disney Discovery Reef
Immerse yourself in the enchanting underwater tales of The Little Mermaid, Finding Nemo, Lilo & Stitch and Luca at this expansive open-air retreat at the back of the ship. Savor tasty offerings at Cosmic Kebabs. Sip on a wickedly delicious bubble tea at Bewitching Boba and Brews. And explore the breezy sports bar, Taverna Portorosso, and the walk up coffee bar, Palo Café, both inspired by the picturesque coastal Italian village featured in the Pixar movie Luca. This breezeway is also home to upscale dining at Palo Trattoria and Mike and Sulley’s Flavors of Asia. All of this and more is set amid dazzling coral reefs and soft sunlight filtering through glass canopies. By night, witness the area transform into a wondrous bioluminescent paradise.
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Toy Story Place
Dive into aquatic family fun as the whimsical world of the Pixar Toy Story films spring to life in surprising and imaginative ways. This lively area, spanning the center of the upper decks, takes the joy of play to infinity and beyond, with the Sunnyside Family Pool, Woody and Jessie’s Wild Slides, the Flying Saucer Splash Zone, the Toy Story Splash Pad and several whirlpool spas. The family can also enjoy watching Disney films on 2 jumbo screens. And when it’s time to refuel, enjoy a quick bite from Pizza Planet or a soft-serve ice cream from Wheezy’s Freezies.
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Marvel Landing
Calling all Avengers! A fun-filled adventure zone on the high seas awaits you at Marvel Landing. Located on the ship’s upper deck, this mighty area is a celebration of all things Marvel, where new recruits and seasoned Super Heroes alike can avenge their need for adventure with 3 brand-new, supercharged attractions--Groot Galaxy Spin, Pym Quantum Racers and Ironcycle Test Run, the first-ever roller coaster aboard a Disney Cruise Line ship. It is also the longest roller coaster at sea—spanning over 820 feet (250 meters)!
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Wayfinder Bay
When spirit of discovery beckons, follow your heart to this outdoor oasis of relaxation and entertainment inspired by the Disney film Moana. Lounge on tiered deck seating, cool down with a refreshing beverage from the shaded Voyager Bar or unwind in the sparkling wading pool. The pool area, featuring a massive screen, also doubles as a unique performance venue for interactive events and live shows like Moana: Call of the Sea.
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San Fransokyo Street
The vibrant energy of Tokyo meets the laid-back charm of San Francisco on this lively “street” inspired by the Disney film Big Hero 6. Secret entrances to urban-themed tween and teen youth clubs are located within 2 of the street’s charming shops--Edge of the Bay Café and Vibe Records. At the end of the street Guests can check out the action at a trolley stop, a cable car lounge, a shopping area and Baymax Cinemas, showing classic and newly released Disney films. One of the highlights of San Fransokyo Street is Big Hero Arcade, a one-of-a-kind family gaming lounge featuring video games and immersive, high-tech experiences—plus a chance to meet the one and only Baymax, the film’s larger-than-life healthcare companion robot.
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Town Square
Celebrating the Disney Princesses from Tangled, Cinderella, Frozen, The Princess and the Frog and more, this fantastical area offers lavishly themed dining, quaint cafés and lounges, imaginative salons and stunning shops. As the ship’s premier indoor entertainment hub, Town Square is also home to the iconic Walt Disney Theatre, where enchanting Broadway-style shows spring to life—and Spellbound, the shadowy lounge inspired by the Evil Queen from the Disney Animation Snow White and the Seven Dwarfs.
GENERAL CRUISE SHIP INFORMATION
An All-New Adventure Awaits Embark on a magical 3- or 4-night holiday aboard the all-new Disney Adventure—setting sail from Singapore starting December 15, 2025.
Bookings for the Disney Adventure are scheduled to open on December 10, 2024. Details on pricing and sailing dates will be released on November 14, 2024.
Bookings for the Disney Adventure are scheduled to open on December 10, 2024. Details on pricing and sailing dates will be released on November 14, 2024.
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Maiden Voyage ：15 December 2025
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Build in ： Meyer Werft, Germany
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Registry : The Bahamas
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Tonnage ： 208,000GT
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Beam ： 152 ft 3 in (46.4meters)
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Ship Length ： 1,122 feet (342 meters)
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Maximum Speed ： 23 knot
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Number of Decks ： 19
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Stateroom ： 2,111
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Number of Crew Members ： 2,300 (approximate)
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Crew Nationality ： International
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Passengers Capacity： 6,700 (Lower Berth)
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Restaurant ： 15
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Bar & Pub ： Yes
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Lounge ： Yes
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Pool ： Yes
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Spa & Salon ： Yes
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Fitness ： Yes
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Waterslide ： Yes
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Kids Friendly ： Yes
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Wheelchair Accessible ： Yes
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UNFORGETTABLE DINING ADVENTURES
Savor everything from elegant culinary journeys to made-to-order casual fare at magically themed restaurants throughout the ship. Plus, you’ll have 3 distinctly Disney dining experiences during your voyage, with a preset schedule included with your booking.
ROTATIONAL DINING
Offering three distinctly Disney dining experiences during Guest's Voyages
Offering three distinctly Disney dining experiences during Guest's Voyages
Hollywood Spotlight Club
Glitz and glamor await at Hollywood Spotlight Club, an exclusive dining club evoking the golden age of Hollywood. As the meal begins, so does the show, with Mickey Mouse and some of his friends dressed to the nines taking to the stage for an unforgettable musical performance celebrating family, friends, and fun |
Navigator’s Club
Upper floor at Dining Room. Enjoy a wide variety of Chinese cuisine in a dramatic ballroom dining setting, complete with floor-to-ceiling windows so you can take the spectacular ocean views. |
Animator’s Palate
The legacies of Disney and Pixar animation are celebrated at Animator’s Palate. As the evening unfolds, this elegant dining room transforms from black-and-white to vibrant, full-spectrum color. Surrounded by artwork and props from favorite Disney and Pixar movies, every detail pays homage to the magic of filmmaking. |
Animator’s Table
Guests are sure to be captivated by the timeless magic of ink-and-paint animation at Animator’s Table. Here, Guests’ hand-drawn sketches come alive as vibrant animations right before their eyes. This intimate dining gallery is adorned with authentic artwork from iconic films, creating an atmosphere that celebrates creativity and sparks imagination. |
Pixar Market Restaurant
Pixar Market Restaurant celebrates the imaginative spirit of Pixar Animation Studios, evoking the charm of many beloved Pixar films. By day, it offers buffet-style breakfast and lunch service. In the evening, it offers an exceptional dinner menu. |
Enchanted Summer Restaurant
At the Enchanted Summer Restaurant, two distinct dining rooms inspired by Disney’s “Tangled” and “Frozen” await, letting Guests revel in the charm of a cozy, village dining hall, where the joy of summer is everlasting |
PREMIUM DINING & LOUNGES
Palo Trattoria
At Palo Trattoria, adults aged 18 and older can indulge in an artfully crafted menu featuring antipasti, pastas, pizzas, seafood, and steaks, all paired with a curated selection of fine Italian wines and bold craft beers |
Mike & Sulley’s
Inspired by the famous Japanese-style eatery in Pixar’s “Monsters, Inc.,” this family-friendly restaurant celebrates world-renowned Asian cuisines in three distinct dining experiences: a full-service Japanese steakhouse, a lively teppanyaki room, and a chic sushi and sake bar. |
Buccaneer Bar
Guests can kick up their boots and celebrate with hearty cheer as they sip on high-end brews and watch live sporting events in swashbuckling style at this pirate-inspired bar, one of many lounges on board. |
QUICK-SERVICE DINING
Bewitching Boba & Brews
Dare to enter this eclectic bubble-tea café adorned with neon lights and vibrant pop art. Here, Disney villains like Ursula from The Little Mermaid spin their charm into an assortment of wickedly delicious bubble teas and brews. But beware: each sip of your concoction will captivate your senses and leave you utterly spellbound. |
Stitch’s Ohana Grill
Aloha and welcome to a relaxed dining spot inspired by Lilo & Stitch. Treat yourself to classic American bites like juicy burgers and hearty sandwiches—all served with a splash of island flair. Kick back at this beachy hangout decked out with surfboards and raffia grass while basking in the warm, friendly vibes of Hawaii’s North Shore. |
Gramma Tala’s Kitchen
Set sail on a culinary adventure at Gramma Tala’s Kitchen, a warm and inviting quick-service eatery inspired by the hit Disney film, Moana. Discover a tropical island vibe and an imaginative menu featuring the bright flavors of the Pacific and Asia. |
Cosmic Kebabs
Welcome to this quick-service eatery honoring Ms. Marvel—aka Kamala Khan, the first Muslim-American Super Hero in the Marvel Universe. Indulge in flavorful staples like kebabs, pitas, tabbouleh and baba ghanoush. Inspired by the Avengers’ super fans, the eatery sits within a New York—style loft adorned with colorful graphic art and memorabilia celebrating Earth’s mightiest heroes! |
Wheezy’s Freezies
Beat the heat with smoothies and soft-serve ice cream! Inspired by the loveable penguin from the Pixar animated film Toy Story 2, this poolside spot is your go-to for cooling down with yummy refreshments—morning, noon and night! |
Pizza Planet
Take off on a cosmic dining adventure at Pizza Planet. Modeled after the iconic pizza arcade in the Toy Story animated films by Pixar, this casual outdoor eatery boasts mouthwatering flavors and interstellar ambience. Get ready to take your taste buds on a galactic journey. |
Mowgli’s Eatery
Drawing from early concept art from the classic Disney animated film The Jungle Book, this welcoming quick-service restaurant serves up flavorful Indian and savory regionally inspired cuisine. Vegetarian options are also available. |
24-Hour Room Service
While on board, enjoy the convenience of room service 24 hours a day. Whether it’s savoring breakfast on your private balcony or indulging a late-night craving, we’ve got you covered. |
Artful Accommodations
Whether you’re planning a fun-filled family vacation, a friends getaway or a couples escape, Disney staterooms and suites ensure your relaxation and comfort. Each stateroom and suite features magical touches you won’t find any place else, including artwork inspired by Disney, Pixar or Marvel stories.
STATEROOM OPTIONS:
CONCIERGE SUITES & STATEROOMS
Indulge in our most luxurious accommodations, where Concierge Guests can enjoy personalized attention and the comforts of home at sea. Delight in spacious, lavishly appointed staterooms and suites, designed with refined elegance, deluxe amenities and signature Disney touches. Your Concierge experience includes exclusive access to private retreats, luxury shopping, first-class spa services, premium fitness facilities and more.
Concierga Royal Suite with Oceanview Verandah
Size: Approx. 228.60 sq m
Category code: 01A
Max Occupancy: 6
Deck: 18
Bed: Master bedroom with king bed, children’s bedroom with bunk bed, & living area with double
wall-pull down bed.
Size: Approx. 228.60 sq m
Category code: 01A
Max Occupancy: 6
Deck: 18
Bed: Master bedroom with king bed, children’s bedroom with bunk bed, & living area with double
wall-pull down bed.
Concierga 1-Bedroom Oceanview Suite
Size: Approx. 76.40-107.40 sq m Category code: 01B & 01C Max Occupancy: 6 Deck: 16, 17 Bed: Master bedroom with king bed, living area with double convertible sofa & single wall pull-down bed. |
Concierga Suite with Oceanview Verandah
Size: Approx. 98.40 sq m Category code: 02A Max Occupancy: 6 Deck: 18 Bed: Master bedroom with king bed, living area with double convertible sofa & secondary bedroom with double bed. |
Concierga Oceanview Suite
Size: Approx. 73.80-97.80 sq m Category code: 02B & 02C Max Occupancy: 6 Deck: 12 & 15 Bed: Master bedroom with king bed, living area with double convertible sofa & secondary bedroom with double bed. |
Concierga Family Stateroom with Oceanview Verandah
Size: Approx. 73.80-97.80 sq m Category code: 03A & 03B Max Occupancy: 5 Deck: 12,13, 15 & 16 Bed: King bed, double convertible sofa, & single wall pull-down bed |
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Concierga Family Oceanview Suite
Size: Approx. 38.90 sq m Category code: 03C Max Occupancy: 5 Deck: 10 Bed: Master bedroom with king bed, living area with double convertible sofa & single wall pull-down. |
Concierga Family Stateroom with Garden view Verandah
Size: Approx. 47.10 sq m Category code: 04A & 04B Max Occupancy: 5 Deck: 12,13, 15 & 16 Bed: King bed, double convertible sofa, & secondary bedroom with double bed. |
Concierga Family Stateroom with Oceanview Verandah
Size: Approx. 46.40 - 50.60 sq m Category code: 04C Max Occupancy: 4 - 6 Deck: 16, 17 & 18 Bed: King bed, double convertible sofa & secondary bedroom with double bed |
Concierga Inside Family Stateroom
Size: Approx. 39.00 - 39.20 sq m Category code: 04D Max Occupancy: 4 - 6 Deck: 16, 17 & 18 Bed: King bed, double convertible sofa & secondary bedroom with double bed |
VERANDAH STATEROOMS
Created with families in mind, our most popular staterooms sleep up to 4 Guests and feature a private balcony offering breathtaking views of either the ocean, Disney Imagination Garden or Disney Discovery Reef. This airy sanctuary is where you can watch the sun rise, bask in ocean breezes and enjoy your morning coffee or an evening nightcap.
Deluxe Garden view Stateroom with Verandah
Size: Approx. 23.50 sq m Category code: 05A & 05B Max Occupancy: 4 Deck: 11, 12, 13 & 15 Bed: Queen bed, double convertible sofa. |
Deluxe Reef view Stateroom with Verandah
Size: Approx. 23.50 sq m Category code: 05C Max Occupancy: 4 Deck: 12, 13, 15 & 16 Bed: Queen bed, double convertible sofa. |
Deluxe Oceanview Stateroom with Verandah
Size: Approx. 23.50 sq m Category code: 06A, 06B, 06C & 06C Max Occupancy: 4 Deck: 9, 10, 11, 12, 13, 15 & 16 Bed: Queen bed, double convertible sofa. |
Stateroom with Verandah
Size: Approx. 19.40 sq m Category code: 07A Max Occupancy: 4 Deck: 10, 12, 13, 15 & 16 Bed: Two single bench beds, two single wall pull-down beds, one above each bench |
OCEANVIEW STATEROOMS
Designed to accommodate up to 4 Guests, these beautifully appointed staterooms feature individual single beds, ensuring a good night’s sleep for everyone. Gaze out the large porthole window for breathtaking views of the sea.
Deluxe Oceanview Stateroom
Size: Approx. 19.40 sq m Category code: 08A Max Occupancy: 4 Deck: 9, 10, 11, 12, 13 & 15 Bed: Queen bed, double convertible sofa. |
Oceanview Stateroom
Size: Approx. 13.50 - 15.30 sq m Category code: 09A Max Occupancy: 4 Deck: 9, 10, 11 & 12 Bed: Two single bench beds, two single wall pull-down beds. |
INSIDE STATEROOMS
Ideal for adventurous friends traveling together, our Inside staterooms sleep up to 4 Guests. After a day of fun, sun and adventure, it’s the perfect place to recharge with a good night’s sleep.
Deluxe Inside Stateroom with Reef View
Size: Approx. 19.40 sq m Category code: 10A Max Occupancy: 4 Deck: 11 Bed: Queen bed, double convertible sofa. |
Deluxe Inside Stateroom
Size: Approx. 19.40 sq m Category code: 10B, 10C & 10D Max Occupancy: 4 Deck: 9, 10, 11, 12, 13, 15 & 16 Bed: Queen bed, double convertible sofa. |
Inside Stateroom
Size: Approx. 13.50 - 15.300 sq m Category code: 11A Max Occupancy: 4 Deck: 9, 10, 11, 12, 13, 15 & 16 Bed: Queen bed, double convertible sofa. |
* The maximum occupancy of designed Concierge Stateroom can be up to 6 guests upon request, subject to stateroom availability.
^The above image is for 1 stateroom configuration for 2 guests - other stateroom configuration for 3 guests and 4 guests are also available.
^The above image is for 1 stateroom configuration for 2 guests - other stateroom configuration for 3 guests and 4 guests are also available.
BAR AND LOUNGES
Unwind in elegant lounges and lively Disney-themed lounges like Spellbound, Taverna Portorosso, Tiana’s Bayou Lounge and Buccaneer Bar—serving up specialty coffees, premium teas, creative mocktails and more.
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Buccaneer Bar Aspiring pirates can walk the plank to Buccaneer Bar, a swashbuckling pub inspired by the devious Captain Hook from Peter Pan. Sip a refreshing beverage, watch live sporting events and soak in the gorgeous ocean views through the oversized portholes. Whether you’re kicking your boots up in the main bar or lounging in one of 2 private “Captain’s Quarters” banquettes, you’ll feel like the commander of your own high seas adventure. |
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Palo Café With its ocean breezes and subtle hints to the Disney and Pixar film Luca, this quaint coffee bar on the cobblestone patio of Palo Trattoria might have you believing you’ve been whisked off to a seaside village on the Italian Riviera. Here, you’re invited to indulge in a sophisticated selection of freshly brewed coffee and espresso drinks, refreshing beverages and exquisite light bites. Open to Guests of all ages. |
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Taverna Portorosso Take a breather at this intimate and picturesque sports bar inspired by the Disney and Pixar film Luca. Kick back, sip a drink, catch a game and soak in the ocean views. With whimsical touches like a bright red Vespa parked inside, you’ll feel like you’ve stepped into a rustic neighborhood bar on the coast of Italy. |
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Tiana’s Bayou Lounge Let the good times roll at this festive watering hole inspired by the Disney smash hit The Princess and the Frog. Sit back and relax under an enchanting canopy of magnolia blossoms, Spanish moss and twinkling lights that look like dancing fireflies. Unwind over specialty coffees, premium teas and creative mocktails. Or try Tiana’s famous beignets for a taste of a classic New Orleans’ treat. Here, you won’t have to kiss a frog to get the royal treatment! |
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Spellbound Discover an alluring hideaway inspired by the enigmatic Evil Queen from the Disney classic Snow White and the Seven Dwarfs when you venture into the shadowy corners of Town Square. There, concealed among the trees and adorned with rich details, this mysterious lounge in the woodlands beckons you to savor wickedly tempting “potions”—though thankfully, not a single poisoned apple in sight. |
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Specialty Shopping Browse a diverse selection of onboard shops carrying everything from beautiful apparel and fine watches to hats and bathing suits—and exclusive Disney and Disney Cruise Line gifts, souvenirs, collectibles and more. |
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Legendary Entertainment
Set sail on an adventure at sea brimming with dazzling musicals, upbeat deck parties, Disney movie screenings, and unforgettable meet and greets with some favorite pals from Disney, Pixar and Marvel.
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Avengers Assemble!
Gear up for an epic battle of Marvel Super Heroes and Villains during this action-packed stage spectacular at the Garden Stage in Disney Imagination Garden. Prepare for jaw-dropping stunts and incredible special effects that’ll have you sitting on the edge of your seat. Witness the unbelievable powers of Spider-Man, Iron Man, Captain America, Black Widow, Thor, Black Panther and other fan favorites from the Marvel Cinematic Universe—including a hilarious appearance by the charismatic “merc with a mouth,” Deadpool himself! |
Spotlight on Live Shows
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Remember Beep. Boop. Behold… a heartwarming tale of love and longing, starring the lovable robots from the Pixar movie WALL-E. This all-new musical extravaganza enlists heroes from Coco, The Little Mermaid, Aladdin and other favorite Disney and Pixar animated films to restore EVE’s memories through the power of music, hope and treasured remembrances. |
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Moana: Call of the Sea Sit back, relax and enjoy this one-of-a-kind musical retelling of Moana, presented on the “shores” of Wayfinder Bay. This stunning musical follows Moana’s epic journey of bravery, self-discovery and friendship as told by a captivating ensemble of island storytellers, accompanied by music, movement, puppetry and water effects. |
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Disney Seas the Adventure Navigate the ocean blue with some of your favorite Disney and Pixar pals during this fun-filled musical voyage filled with rousing renditions of iconic Disney tunes. Throughout the show, delight in Character appearances and performances from Frozen, Tangled, Finding Nemo, Hercules and more. |
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Baymax Super Exercise Expo Join Hiro and Baymax from Big Hero 6 on the Garden Stage in Disney Imagination Garden for a high-energy musical exercise routine. This signature entertainment experience includes fun moves inspired by The Walt Disney Studios movie. |
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Fun & Relaxation for Adults
While the kids are off having the time of their lives in clubs created just for them, treat yourself to elevated adult experiences. Enjoy luxurious spa treatments, intimate dining, specialty shopping and captivating lounges.
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Palo Trattoria
Poised between Disney Discovery Reef and Wayfinder Bay exists Palo Trattoria. Set within an open-air breezeway resembling a seaside village, this adult-exclusive restaurant serves up exquisite Northern Italian cuisine. Mainstays on the menu include artfully prepared antipasti, pasta and pizzas—plus, succulent seafood and steaks grilled to perfection. For more relaxed indulgences, stop by Palo Café and Taverna Portorosso. Reservations required. Additional fees apply. |
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Spa, Salon & Fitness
Nature meets luxury at this oasis of relaxation. Indulge in soothing spa and beauty treatments designed to rejuvenate the mind, body and spirit. Or unwind in the expansive Rainforest Room outfitted with walk through experiential showers, heated loungers, an aromatherapy steam room and dry sauna. While at sea, stay shipshape at the adjoined fitness center equipped with state-of-the-art equipment. A juice bar, wellness consultations, a meditation room and dedicated spaces for activities such as cycling and yoga are also available. Reservations required. Additional fees apply. |
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Lounges
Unwind in elegant lounges and lively Disney-themed lounges like Spellbound, Taverna Portorosso, Tiana’s Bayou Lounge and Buccaneer Bar—serving up specialty coffees, premium teas, creative mocktails and more. |
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Marvel Landing
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Calling all Avengers! A fun-filled adventure zone on the high seas awaits you at Marvel Landing. Located on the ship’s upper deck, this mighty area is a celebration of all things Marvel, where new recruits and seasoned Super Heroes alike can avenge their need for adventure with 3 brand-new, supercharged attractions —Ironcycle Test Run, Groot Galaxy Spin and Pym Quantum Racers. |
Iconcycle Test Run
Launch into an exhilarating journey on the first-ever roller coaster aboard a Disney Cruise Line ship. It is also the longest roller coaster at sea - spanning over 820 feet (250 meters)
Groot Galaxy Spin
Soar to bold new heights on this out-of-this-world attraction inspired by Marvel Studio Guardians of the Galaxy Films.
Pym Quantum Racers
Jump into a comically supersized toy car and get ready to zip around a fuli-scale toy track inspired by the iconic car chase scene in Marvel Studios Ant-Man and The Wasp.
Infinity Pool & Bar
Between heroic adventures, recharge at this stylish retreat.
Launch into an exhilarating journey on the first-ever roller coaster aboard a Disney Cruise Line ship. It is also the longest roller coaster at sea - spanning over 820 feet (250 meters)
Groot Galaxy Spin
Soar to bold new heights on this out-of-this-world attraction inspired by Marvel Studio Guardians of the Galaxy Films.
Pym Quantum Racers
Jump into a comically supersized toy car and get ready to zip around a fuli-scale toy track inspired by the iconic car chase scene in Marvel Studios Ant-Man and The Wasp.
Infinity Pool & Bar
Between heroic adventures, recharge at this stylish retreat.
Toy Story Place
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Feel your heart soar with delight as you step into the whimsical water playland of Toy Story Place. Located at the center of the ship’s upper deck, this lively area takes the joy of play to infinity—and beyond! |
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Sunnyside Pool
Splash into family fun at the Sunnyside Pool! And after playtime, unwind in one of the whirlpool spas or relax poolside around the sundeck and viewing terraces.
Woody and Jessie's Wild Slides
Yee-haw! Get ready to glide along a water-filled trail of toy-sized boot prints as you twist and turn throught viibrant red and yellow slides, leading to a splash-tacular landing.
Flying Saucer Splash Zone
Young Cruisers will have the time of thier lives navigating this splashy galaxy of extraterrestrial bubbles, fountains and tipsy-topsy water buckets
The Story Splash Pad
Toddlers will have a tub-full of fun at the Toy Story Splash Pad, a toy-riffic water playground featuring pop jets, geysers and bubblers galore.
Movies on the Big Screen
Catch entertainment on 2 jumbo screen featuring Disney films, trivia and more throughout the day.
Splash into family fun at the Sunnyside Pool! And after playtime, unwind in one of the whirlpool spas or relax poolside around the sundeck and viewing terraces.
Woody and Jessie's Wild Slides
Yee-haw! Get ready to glide along a water-filled trail of toy-sized boot prints as you twist and turn throught viibrant red and yellow slides, leading to a splash-tacular landing.
Flying Saucer Splash Zone
Young Cruisers will have the time of thier lives navigating this splashy galaxy of extraterrestrial bubbles, fountains and tipsy-topsy water buckets
The Story Splash Pad
Toddlers will have a tub-full of fun at the Toy Story Splash Pad, a toy-riffic water playground featuring pop jets, geysers and bubblers galore.
Movies on the Big Screen
Catch entertainment on 2 jumbo screen featuring Disney films, trivia and more throughout the day.
San Fransokyo Street
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Leap into action at this family entertainment area inspired by the lively city from the Disney movie Big Hero 6, where the vibrant energy of Tokyo meets the laid-back charm of San Francisco. Designed like a bustling street market, San Fransokyo Street is home to a host of interactive games, activities, shops, cinemas and more. Between games, be sure to keep an eye out for Baymax—the film’s larger-than-life healthcare companion robot—for a high-tech healthcare scan or a “bah-a-la-la-la” fist bump. |
Big Hero Arcade
Inspired by the Disney film Big Hero 6, this fun-filled family arcade brings the electricity of the city to life. Gather your friends and explore the high-tech gaming "garages":
grab some popcorn, kickback and catch up on the latest releases and beloved films from Disney, Pixar, Marvel and Lucas film - showing all day long.
Youth Clubs
Discover the ship's urban-themed youth hangouts - Edge and Vibe - hidden on San Fransokyo Street.
Beyond San Fransokyo Street's games and activities, there's also a trolley stop and cable car lounge area, a shopping area and a street stand cafe to explore.
Inspired by the Disney film Big Hero 6, this fun-filled family arcade brings the electricity of the city to life. Gather your friends and explore the high-tech gaming "garages":
- Hiro Training Zone: Get ready for a full-body experience where your movements - like running, blocking and jumping - are tracked.
- Super Fred Kaiju Chaos: Brace yourself to race through on-screen city streets in pursuit of a mysterious foe.
- GoGo Racers: See how long you can last as you move your body to keep in time with an ever-quickening rhythm.
- Honey Lemon Chem-Ball Blast: Prepare to race away from fireball as you unleash your inner lab tech with chemical chain reactions.
- Wasabi Speed Slide: Be amazed as you slide and dice obstacles with laser-induced plasma blades.
grab some popcorn, kickback and catch up on the latest releases and beloved films from Disney, Pixar, Marvel and Lucas film - showing all day long.
Youth Clubs
Discover the ship's urban-themed youth hangouts - Edge and Vibe - hidden on San Fransokyo Street.
Beyond San Fransokyo Street's games and activities, there's also a trolley stop and cable car lounge area, a shopping area and a street stand cafe to explore.
Character Interactions
Characters like to cruise, too! Meet, greet, strike a pose or get an autograph from some favorites from Disney, Pixar and Marvel. Be sure to keep a watchful eye for Mickey Mouse and his pals during surprise visits and at designated places throughout the ship.
Characters like to cruise, too! Meet, greet, strike a pose or get an autograph from some favorites from Disney, Pixar and Marvel. Be sure to keep a watchful eye for Mickey Mouse and his pals during surprise visits and at designated places throughout the ship.
Mickey Mouse & Friends
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Pixar Pals
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Marvel Super Heroes & Villains
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Disney Princesses
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Action-Packed Kids Clubs
Kids, tweens and teens can embark on new adventures of their own at unique, dedicated spaces overflowing with interactive fun.
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Disney’s Oceaneer Club
Kids ages 3 to 10 can let their imaginations soar as they interact with beloved Characters in themed spaces inspired by favorite Disney, Pixar and Marvel stories. Storytelling and immersive games are sure to delight tiny tots and younger kids alike. Toys, an open seating area for arts and crafts, and continuous Disney movies means there’s never a dull moment. Guided by specially trained Disney youth counselors, youngsters can set sail on imaginative fun while parents relax and enjoy the amenities on board. |
Spotlight
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Marvel WEB Workshop Calling all young Super Hero recruits! Get ready to put your skills to the test and unleash your inner champion. Try out prototypes of new suits for Spider-Man and other heroes. Use top-secret Avengers technology. And participate in exciting training simulations. |
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Andy’s Toybox Imaginations lead the way in this oversized Toy Story playground filled with interactive props and gadgets. Young adventurers will have a blast sliding down the Slinky Dog slide and viewing the world from the perspective of a toy. |
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Fairytale Hall Step into a classic fairytale world and enjoy special visits from the Disney Princesses themselves! Here, young royals can let their creativity shine with imaginative games, stories, arts and crafts and more. Happily ever after on the high seas, indeed! |
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Walt Disney Imagineering Lab Imagine discovering the secrets of legendary Disney Imagineers — the brilliant masterminds behind Disney theme park attractions. At the Walt Disney Imagineering Lab, budding Imagineers can do just that. Through hands-on activities and creative experiments, kids get to design their very own roller coaster—then experience the thrill of virtually experiencing their ride. |
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Tweens ages 11 to 14 have a vibrant hangout all their own. From the outside, this cool retreat is disguised as an ordinary shop on San Fransokyo Street. But inside, it is designed as if tweens had taken over and redecorated a Victorian-style café—every corner of this eclectic hangout is selfie-worthy. Guided by specially trained Disney counselors, it’s the perfect place to chill out, make friends, watch movies and play video or board games. |
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Teens ages 14 to 17 have an ultra-exclusive retreat all their own. With a cool, retro design inspired by a vintage record store, the club is the perfect spot to watch movies, enjoy games and take the occasional selfie with some of the club’s super-fun Disney youth counselors. |
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“it’s a small world” nursery
In this whimsical childcare center inspired by the beloved Disney attraction, little ones 6 months to 3 years of age can play and rest while being looked after by specially trained counselors and visited by special Disney friends.
In this whimsical childcare center inspired by the beloved Disney attraction, little ones 6 months to 3 years of age can play and rest while being looked after by specially trained counselors and visited by special Disney friends.
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Mickey & Minnie Captain’s Deck
Designed for the littlest of cruisers, this nautically themed play area offers endless opportunities to explore new horizons. Young sailors can sit behind a ship’s wheel, slide through a pipe, climb over the bridge, play sensory-style games and hang out with Captain Mickey and Captain Minnie when they stop by!
Designed for the littlest of cruisers, this nautically themed play area offers endless opportunities to explore new horizons. Young sailors can sit behind a ship’s wheel, slide through a pipe, climb over the bridge, play sensory-style games and hang out with Captain Mickey and Captain Minnie when they stop by!
DISNEY ADVENTURE - DECK PLAN
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Note: Deck names, descriptions, key legends, deck plans, onboard activity places, restaurants, bars and other entertainment places are informational only, details may vary and subject to change without notice. Furniture arrangements or design details may vary and subject to change without notice.
IMPORTANT INFORMATION :
Booking Terms and Conditions
These Booking Terms and Conditions shall apply to the fullest extent permitted by applicable law and is subject to the provisions of any applicable legislation, including consumer protection legislation, that cannot be excluded by contract. Each clause and provision contained herein is severable. If any portion of these Booking Terms and Conditions shall be determined to be invalid or otherwise unenforceable or without effect, then only such portion shall be deemed severed from the Booking Terms and Conditions and all remaining portions shall remain in full force and effect to the fullest extent permitted by applicable law.
These Booking Terms and Conditions shall be interpreted, construed and governed by the laws of Singapore. All claims, disputes and matters whatsoever arising under, arising out of, or relating to these Booking Terms and Conditions (including, without limitation, booking via www.disneycruise.com, call centers and/or through travel agencies) shall be referred to and resolved in the manner provided for herein and in the Cruise Contract. All transactions with Disney Cruise Line related to this booking are and/or shall be deemed to be consummated entirely within Singapore to the exclusion of all other countries and territories.
All Guests are required to read and accept these Booking Terms and Conditions and the Cruise Contract before booking (including, without limitation, booking via www.disneycruise.com, call centers and/or through travel services companies). Carefully read these Booking Terms and Conditions and the Cruise Contract, as they contain important terms and conditions that govern your reservation and cruise vacation and affect your legal rights.
The parties select English as the official/prevailing language for the Booking Terms and Conditions and the Cruise Contract, including any and all transactions and documents related thereto.
By booking a Disney Cruise Line reservation, you represent and warrant that all persons on the reservation have reviewed and accepted the Booking Terms and Conditions and the Cruise Contract. In the event of conflict between the Cruise Contract, these Booking Terms and Conditions, and the oral or written representations of any Disney Cruise Line representative or third party travel agent, the Cruise Contract shall control.
Cancellation and payment policies for group travel booked through a travel agency may vary. Please contact your travel agent for specifics.
The forms needed for your cruise can be completed online by registering and logging into www.disneycruise.com and selecting “My Disney Cruise.”
Minors under the age of 18 not traveling with a parent or legal guardian must be accompanied by an adult 21 years of age or older in the same stateroom. The parent or guardian of any minor not traveling with a parent or guardian must appoint an adult to have custody and control over the minor and to contract on their behalf in connection with the Disney Cruise Line vacation. DCL requires a minor authorization form to be completed for each child traveling without a parent or legal guardian. The parent or legal guardian must complete the form, naming each child it applies to, and it must be presented by the authorized adult at check-in at the port terminal. The form can be obtained during Online Check-in by visiting the My Reservations Dashboard at www.disneycruise.com/plan.
COVID-19 AND OTHER COMMUNICABLE OR INFECTIOUS DISEASES
By booking a reservation, you and all persons on the reservation agree, understand, and acknowledge, that an inherent risk of exposure to the disease COVID-19 (as defined by the World Health Organization and any strains, variants, or mutations thereof) and SARS-CoV-2 (the virus that can cause COVID-19) (collectively, “COVID-19”) and any other communicable or infectious disease, exists in any public place where people are present, including a cruise ship. No precautions can eliminate the risk of exposure to COVID-19, and the risk of exposure applies to everyone. According to public health authorities, older adults (people 65 years and older) and people of any age who have underlying medical conditions are at higher risk for severe illness and death from COVID-19. You and all persons on the reservation acknowledge that the risk of exposure to COVID-19 and any other communicable or infectious disease includes the risk of exposing others that you and/or any of them may encounter, even if you or they are not experiencing or displaying any symptoms of illness.
You and all persons on the reservation acknowledge and agree to voluntarily assume any and all risks in any way related to exposure to COVID-19 and any other communicable or infectious disease, including illness, injury, or death of yourself or others.
Guests are responsible for confirming and understanding any health and safety requirements and protocols that may be applicable and ensuring compliance with all health and safety protocols in effect on the cruise ship and all ports and destinations during their vacation. Requirements and protocols are subject to change without notice. Review the Cruise Contract for additional details.
CRUISE HEALTH CONSIDERATIONS
By boarding the Disney Cruise Line cruise ship, Guests represent themselves as physically and otherwise fit to travel. If you have a medical condition which requires you to take prescription medication or may require you to obtain medical care during the course of your cruise vacation, please consult with your personal physician prior to traveling. For your convenience, a physician and nurse are on call 24 hours a day to provide basic medical services. The physician and nurse will charge their prevailing fees for services provided at your request.
ITINERARY AND OFFERINGS
Itineraries, ports of call and offerings may change at any time without notice due to unexpected or unplanned circumstances or operational needs. Certain onboard venues, experiences and other offerings may be modified or unavailable, may have limited capacity and may be subject to limited availability, advance reservations or closure.
Retail establishments and other facilities in ports of call may be closed, restricted or have limited availability especially during certain holiday periods.
PRICES
All prices are in U.S. Dollars (USD). All Disney Cruise Line charges are made in U.S. Dollars only. Estimates displayed/shared in local currency are for convenience only and are based on the exchange rate provided by private vendors who use multiple market sources to calculate them. The credit card statement will reflect a charge based on the exchange rate applied by the credit card company/bank (which charge may differ from an estimate presented) and will also include additional applicable taxes and other charges or fees imposed by the credit card company/bank, if any. Disney Cruise Line is not associated with these additional charges and will not be held liable for such, including those relating to varying exchange rates and card issuer fees. Any questions about additional charges or the exchange rate applied to a booking should be directed to the Guest’s credit card company/bank.
DEPOSIT/PAYMENT INFORMATION
A deposit is required to confirm a reservation. Deposit amount will be determined at time of booking. Reservations are subject to cancellation if full deposit is not received within the period specified at time of booking. Final payment shall be made through a valid credit card acceptable to Disney Cruise Line and must be received on the date determined at the time of booking. Failure to strictly comply with the deposit and final payment schedules, or any other applicable policies and procedures, will result in the automatic cancellation of reservations.
TERMS SUBJECT TO CHANGE
The purchase is not consummated and tickets are not issued until receipt of timely final payment; until timely final payment is received, and to the extent permitted under applicable laws, Disney Cruise Line reserves the right to change all prices and other terms and conditions which appear in this website/brochure without prior notice. Changes to prices or other terms will not affect bookings with timely final payment, except where the increase results from increases in Taxes, Fees and Port Expenses, as applicable.
SERVICE FEES
Changes to a reservation may result in a per Guest service fee. Please consult your travel agent or Disney Cruise Line for further details.
VACATION FARE
Cruise fares include shipboard accommodations on a per-Guest basis, and all meals (excluding specialty dining) and entertainment as provided on board the ship.
The cruise portion of the fare does not include airfare, ground or baggage transfers, fuel supplements, shore excursions, sightseeing or meals ashore in the ports of call, optional gratuities, alcoholic beverages, bottled water, laundry or valet services, or any other items not specifically included.
The optional gratuity for your assigned cruise stateroom and dining hosts will be automatically added to the onboard cruise folio on embarkation day. Guests may request to adjust or remove this optional gratuity before the end of their cruise. Simply call or visit the cruise ship’s Guest Services Desk while you are onboard, any time prior to disembarking at the end of the cruise. If available on your vessel, you can use the Disney Cruise Line Navigator mobile application (the “Mobile App”) to review your onboard cruise folio during your cruise. More information on optional gratuities can be found at https://disneycruise.disney.go.com/faq/onboard-services/gratuities.
For parties staying at a Walt Disney World Resort hotel and reserving a shipboard suite for more than 5 Guests, an additional Walt Disney World Resort hotel room will be required at additional cost. The Walt Disney World Resort portion of the fare does not include meals, beverages or any other item of a personal nature.
STATEROOM OCCUPANCY
Stateroom occupancy on board the ships is limited to the number of berths in that stateroom. Disney Cruise Line reserves the right to limit the number of berths and single staterooms sold.
Single-occupancy fares are 200% of the double-occupancy package price.
GROUND TRANSFER INFORMATION
Subject to availability, Guests who purchase flights through the Disney Cruise Line Air Program or who make their own air arrangements may purchase ground and baggage transfers from Disney Cruise Line, which include transportation between the port of embarkation and the airport closest to the port of embarkation. Visit https://disneycruise.disney.go.com/guest-services/ground-transportation/ for information on ground and baggage transfers. Please note that those Guests who do not purchase ground transfers from Disney Cruise Line are responsible for all ground and baggage transportation to and from the airport, the port of embarkation and their hotel, if applicable. We recommend that you allow a minimum of 4 hours at the beginning and end of your cruise for travel time, customs clearances and security checks at the port of embarkation and the airport.
TRAVEL AGENTS
Travel agencies are not owned or operated by Disney Cruise Line and act solely as the Guest's agent in arranging vacations.
Travel agencies are not authorized to create any obligation or responsibility on Disney Cruise Line's behalf or in Disney Cruise Line's name or authorized to bind Disney Cruise Line in any manner or make any representation, warranty, covenant, agreement or commitment on Disney Cruise Line’s behalf, or accept payment for Disney Cruise Line or take any other action on Disney Cruise Line‘s behalf. The relationship between Disney Cruise Line and travel agencies is that of independent contractor. For the avoidance of doubt, Disney Cruise Line does not give travel agencies express or implied consent to carry out a mandate, nor express or implied authority to act on behalf of Disney Cruise Line, and travel agencies are not agents of Disney Cruise Line.
Disney Cruise Line shall not be held responsible or bound by any statement or representation made by such travel agencies, and hereby expressly disclaims any liability, whether in contract, tort or any other cause of action, for any personal injury, illness, emotional distress, mental suffering, psychological injury, damage, loss, delay, irregularity or inconvenience that may be caused to any person or property, whether directly or indirectly, as a result of an act or omission of the travel agencies.
Guest shall remain liable at all times to Disney Cruise Line for the price of the vacation. Guest understands and agrees that receipt of the Cruise Contract or any other information or notices by Guest’s travel agent or sales agent shall be deemed receipt by the Guest as of the date of receipt by the agent. Guest acknowledges that Disney Cruise Line is not responsible for the financial condition or integrity of any travel agent or sales agent.
REFUSAL OF PASSAGE
Disney Cruise Line may refuse passage or transport or may debark at any port any Guest who may be suffering from a contagious or infectious disease (including but not limited to COVID-19), ill health or whose presence in the opinion of the Master may be detrimental to the comfort or safety of other Guests or the crew, or who, in the Master's opinion, might be excluded from landing at destination by immigration or other governmental authorities. In such cases, the Guest shall not be entitled to any refund of fare or compensation whatsoever. Disney Cruise Line reserves the right to refuse passage to Guests with criminal backgrounds.
Women who have entered their 24th week of pregnancy as of their embarkation date or who will enter their 24th week of pregnancy during the cruise will be refused passage due to safety concerns. Neither a physician's medical statement nor a waiver of liability will be accepted. In addition, Disney Cruise Line cannot be held responsible or liable for any complications relating to pregnancy at any stage. The minimum age to sail aboard Disney Cruise Line ships is 6 months of age on most itineraries, and the minimum age for Transatlantic, Hawaii, and Panama Canal itineraries is 1 year of age.
PETS/SERVICE ANIMALS
No animals are allowed on board the ships except for service animals. Disney Cruise Line must be notified at least 72 hours prior to sailing if a service animal is to be brought on board the ship. Many ports of call have strict entry requirements for animals, and you must ensure that your service animal complies with all requirements of each destination. Disney Cruise Line is not responsible for your inability to visit a port of call due to your failure to comply with any such entry requirements.
PASSPORTS/VISAS AND ENTRY REQUIREMENTS
All Guests must have valid government issued citizenship documentation in order to sail, which may include valid original passports and/or necessary visas. Those without proper citizenship documentation will be denied embarkation. Disney Cruise Line strongly encourages Guests of all ages to have a valid passport for all cruises.
Guests are solely responsible for checking and meeting the entry and documentation requirements of each country and port of call on their itinerary, including, but not limited to, valid visas and passports.
ONBOARD POLICIES
Guests must comply with all onboard policies, which are subject to change at any time, without notice. Visit www.disneycruise.com for the latest information
Alcohol Policy
For round-trip cruises from Sydney, Melbourne, Auckland, Brisbane and Singapore, Guests 18 years and older may bring two bottles of unopened wine or champagne (no larger than 750ml) or six beers (no larger than 12oz) at the beginning of the voyage and at each port-of-call. For all other cruises, Guests must be 21 years and older.
All wine/champagne and beer brought onboard must be hand carried through the security process. Any alcohol packed in checked luggage will be removed and not returned, and no compensation will be offered. Guests are not allowed to bring liquors or spirits (including powdered alcohol) onboard at the start of the cruise. Any liquors or spirits purchased in ports of call will be stored until the end of the cruise. Guest must retrieve any stored alcohol at the end of the cruise. Items not retrieved at end of the cruise will be discarded and no compensation will be offered.
Valuables and Weapons or Other Dangerous/Illegal Articles
Guests should retain valuables such as cash, negotiable securities or other financial instruments, gold, silverware, jewelry, ornaments, works of art, photographic/video/audio equipment or supplies, laptop computers, cellular phones or other valuables in their personal control. Disney Cruise Line provides an in-room safe for Guest convenience; storage of items in the in-room safe shall not be deemed to have been deposited with the Master or other designated representative. Dangerous or illegal articles such as weapons, explosives, liquid oxygen, combustible substances or nonprescription controlled substances may not be brought to Walt Disney World® Resort or taken aboard the ship. Any such items shall be surrendered to the Master of the ship at embarkation, and may be disposed of at the sole discretion of the Master.
Prohibited Activities
No unauthorized commercial activity or solicitation of goods and services of any kind is allowed. Photography, videotaping or recording of any kind for commercial purposes is prohibited unless authorized by Disney Cruise Line in advance. Guests may not hang, attach or otherwise display any flag, banner or sign from any part of the ship, including stateroom verandahs.
Smoking/Nonsmoking Policy
For the comfort and enjoyment of our Guests, Disney Cruise Line ships have been primarily designated as non-smoking ships. To provide an onboard atmosphere that also satisfies smokers, portions of open-air decks on each ship are designated as smoking areas. Smoking is prohibited in all other areas, including Guest staterooms and private verandahs. Guests who are found smoking in their staterooms or on their verandahs will be charged USD $250, which will be added to their folio. All Guests must observe the nonsmoking areas and refrain from smoking pipes and/or cigars in any of the public areas. These requests are to provide a comfortable shipboard living atmosphere for everyone.
Perishables
Coolers are not permitted except if needed for medications, baby food or items related to dietary constraints. Coolers containing personal items (e.g., soda or snacks) may NOT be brought on board. Homemade, pre-cooked or other perishable items plus any open snack containers will not be allowed to be brought on board. We regret that we are unable to provide food preparation, refrigeration or storage on board for personal food or beverage items.
Infant Pool Policy
For the health and safety of our Guests, parents must observe U.S. Public Health Service and/or other applicable public health authority requirements by allowing only children who are toilet trained to enter shipboard pools and spas. Diapers and swim diapers are not allowed. However, young children who are not toilet trained are welcome to enjoy our water play areas and splash zones designed exclusively for the enjoyment of children wearing swim diapers.
SERVICES FOR GUESTS WITH DISABILITIES
Disney Cruise Line offers accessible staterooms and suites, equipped for Guests with disabilities. Features include: ramped bathroom thresholds, open bed frames, added phones in the bathroom/nightstand, bathroom and shower handrails, fold-down shower seats, handheld shower heads, and lowered towel and closet bars. Note: Guests requiring a wheelchair throughout their cruise must make provisions prior to the cruise for the use of that wheelchair.
Transfer tiers are provided at one of our feature pools. Sand wheelchairs are available at Disney Castaway Cay and Disney’s Lookout Cay at Lighthouse Point. Wheelchair-accessible restrooms are available in the shipboard common areas. Assistive Listening Systems are available in the main theaters. Closed captioning is available for stateroom televisions and select onboard video monitors. Sign language interpretation is available for live performances on designated cruise dates. Stateroom Communication Kits containing door knock and phone alerts, phone amplifier, bed shaker notification, a strobe light smoke detector, and a Text Typewriter (TTY) are available.
If you would like to receive additional information or request accommodations for Guests with disabilities, please discuss your needs with the reservationist at the time of booking. You can also visit www.disneycruise.com for more information about the services offered for Guests with disabilities.
Guests With Disabilities/Cruises Embarking in European Union and United Kingdom Ports
Where applicable, Guests embarking the ship in a European Union or United Kingdom port must carefully review Clause 24 of the Cruise Contract regarding EU Regulation 1177/2010 for additional conditions and requirements for the cruise.
Note that Guests must notify Disney Cruise Line in writing if they are a “Disabled Person” or “Person with Reduced Mobility” that may require special arrangements, medical equipment and/or supplies, or care or assistance at the terminal of embarkation or debarkation, during embarkation or debarkation or during the cruise; of any specific needs with regard to accommodation, seating or services required; and, whether they need to bring any specific medical equipment or assistance animals onboard.
VACATION PROVIDERS
Magical Cruise Company, Limited (doing business as Disney Cruise Line - Registered Office: 3 Queen Caroline Street, Hammersmith, London, W6 9PE, England) and DCL Island Development, Ltd. are each separate entities and are indirect subsidiaries of The Walt Disney Company. Magical Cruise Company, Limited is the operator of the Disney Cruise Line cruise ships. DCL Island Development, Ltd. is the operator and provider of facilities on Disney's Castaway Cay and Disney Lookout Cay at Lighthouse Point. All arrangements made for or by Guests for: (a) air or ground transportation or travel; (b) shore excursions; (c) tours; (d) theme parks; (e) hotels; (f) restaurants; or (g) other similar activities or services, are made solely for Guests' convenience and are at Guests' risk and additional terms and conditions may apply. The providers of such activities and services are independent contractors and are not acting as agents or representatives of Magical Cruise Company, Limited. The identity of the providers of such activities and services is available upon request from the shore excursion manager. If any portion of the package (such as air transportation or hotel) is fulfilled by a third party travel supplier or through a booking service, by booking the package, you understand that Disney may provide personal information to the third party, subject to the third-party’s own privacy policy, in connection with your reservation.
Ships' Registry: The Bahamas
Rev. September 2024 (v. 01H)
These Booking Terms and Conditions shall be interpreted, construed and governed by the laws of Singapore. All claims, disputes and matters whatsoever arising under, arising out of, or relating to these Booking Terms and Conditions (including, without limitation, booking via www.disneycruise.com, call centers and/or through travel agencies) shall be referred to and resolved in the manner provided for herein and in the Cruise Contract. All transactions with Disney Cruise Line related to this booking are and/or shall be deemed to be consummated entirely within Singapore to the exclusion of all other countries and territories.
All Guests are required to read and accept these Booking Terms and Conditions and the Cruise Contract before booking (including, without limitation, booking via www.disneycruise.com, call centers and/or through travel services companies). Carefully read these Booking Terms and Conditions and the Cruise Contract, as they contain important terms and conditions that govern your reservation and cruise vacation and affect your legal rights.
The parties select English as the official/prevailing language for the Booking Terms and Conditions and the Cruise Contract, including any and all transactions and documents related thereto.
By booking a Disney Cruise Line reservation, you represent and warrant that all persons on the reservation have reviewed and accepted the Booking Terms and Conditions and the Cruise Contract. In the event of conflict between the Cruise Contract, these Booking Terms and Conditions, and the oral or written representations of any Disney Cruise Line representative or third party travel agent, the Cruise Contract shall control.
Cancellation and payment policies for group travel booked through a travel agency may vary. Please contact your travel agent for specifics.
The forms needed for your cruise can be completed online by registering and logging into www.disneycruise.com and selecting “My Disney Cruise.”
Minors under the age of 18 not traveling with a parent or legal guardian must be accompanied by an adult 21 years of age or older in the same stateroom. The parent or guardian of any minor not traveling with a parent or guardian must appoint an adult to have custody and control over the minor and to contract on their behalf in connection with the Disney Cruise Line vacation. DCL requires a minor authorization form to be completed for each child traveling without a parent or legal guardian. The parent or legal guardian must complete the form, naming each child it applies to, and it must be presented by the authorized adult at check-in at the port terminal. The form can be obtained during Online Check-in by visiting the My Reservations Dashboard at www.disneycruise.com/plan.
COVID-19 AND OTHER COMMUNICABLE OR INFECTIOUS DISEASES
By booking a reservation, you and all persons on the reservation agree, understand, and acknowledge, that an inherent risk of exposure to the disease COVID-19 (as defined by the World Health Organization and any strains, variants, or mutations thereof) and SARS-CoV-2 (the virus that can cause COVID-19) (collectively, “COVID-19”) and any other communicable or infectious disease, exists in any public place where people are present, including a cruise ship. No precautions can eliminate the risk of exposure to COVID-19, and the risk of exposure applies to everyone. According to public health authorities, older adults (people 65 years and older) and people of any age who have underlying medical conditions are at higher risk for severe illness and death from COVID-19. You and all persons on the reservation acknowledge that the risk of exposure to COVID-19 and any other communicable or infectious disease includes the risk of exposing others that you and/or any of them may encounter, even if you or they are not experiencing or displaying any symptoms of illness.
You and all persons on the reservation acknowledge and agree to voluntarily assume any and all risks in any way related to exposure to COVID-19 and any other communicable or infectious disease, including illness, injury, or death of yourself or others.
Guests are responsible for confirming and understanding any health and safety requirements and protocols that may be applicable and ensuring compliance with all health and safety protocols in effect on the cruise ship and all ports and destinations during their vacation. Requirements and protocols are subject to change without notice. Review the Cruise Contract for additional details.
CRUISE HEALTH CONSIDERATIONS
By boarding the Disney Cruise Line cruise ship, Guests represent themselves as physically and otherwise fit to travel. If you have a medical condition which requires you to take prescription medication or may require you to obtain medical care during the course of your cruise vacation, please consult with your personal physician prior to traveling. For your convenience, a physician and nurse are on call 24 hours a day to provide basic medical services. The physician and nurse will charge their prevailing fees for services provided at your request.
ITINERARY AND OFFERINGS
Itineraries, ports of call and offerings may change at any time without notice due to unexpected or unplanned circumstances or operational needs. Certain onboard venues, experiences and other offerings may be modified or unavailable, may have limited capacity and may be subject to limited availability, advance reservations or closure.
Retail establishments and other facilities in ports of call may be closed, restricted or have limited availability especially during certain holiday periods.
PRICES
All prices are in U.S. Dollars (USD). All Disney Cruise Line charges are made in U.S. Dollars only. Estimates displayed/shared in local currency are for convenience only and are based on the exchange rate provided by private vendors who use multiple market sources to calculate them. The credit card statement will reflect a charge based on the exchange rate applied by the credit card company/bank (which charge may differ from an estimate presented) and will also include additional applicable taxes and other charges or fees imposed by the credit card company/bank, if any. Disney Cruise Line is not associated with these additional charges and will not be held liable for such, including those relating to varying exchange rates and card issuer fees. Any questions about additional charges or the exchange rate applied to a booking should be directed to the Guest’s credit card company/bank.
DEPOSIT/PAYMENT INFORMATION
A deposit is required to confirm a reservation. Deposit amount will be determined at time of booking. Reservations are subject to cancellation if full deposit is not received within the period specified at time of booking. Final payment shall be made through a valid credit card acceptable to Disney Cruise Line and must be received on the date determined at the time of booking. Failure to strictly comply with the deposit and final payment schedules, or any other applicable policies and procedures, will result in the automatic cancellation of reservations.
TERMS SUBJECT TO CHANGE
The purchase is not consummated and tickets are not issued until receipt of timely final payment; until timely final payment is received, and to the extent permitted under applicable laws, Disney Cruise Line reserves the right to change all prices and other terms and conditions which appear in this website/brochure without prior notice. Changes to prices or other terms will not affect bookings with timely final payment, except where the increase results from increases in Taxes, Fees and Port Expenses, as applicable.
SERVICE FEES
Changes to a reservation may result in a per Guest service fee. Please consult your travel agent or Disney Cruise Line for further details.
VACATION FARE
Cruise fares include shipboard accommodations on a per-Guest basis, and all meals (excluding specialty dining) and entertainment as provided on board the ship.
The cruise portion of the fare does not include airfare, ground or baggage transfers, fuel supplements, shore excursions, sightseeing or meals ashore in the ports of call, optional gratuities, alcoholic beverages, bottled water, laundry or valet services, or any other items not specifically included.
The optional gratuity for your assigned cruise stateroom and dining hosts will be automatically added to the onboard cruise folio on embarkation day. Guests may request to adjust or remove this optional gratuity before the end of their cruise. Simply call or visit the cruise ship’s Guest Services Desk while you are onboard, any time prior to disembarking at the end of the cruise. If available on your vessel, you can use the Disney Cruise Line Navigator mobile application (the “Mobile App”) to review your onboard cruise folio during your cruise. More information on optional gratuities can be found at https://disneycruise.disney.go.com/faq/onboard-services/gratuities.
For parties staying at a Walt Disney World Resort hotel and reserving a shipboard suite for more than 5 Guests, an additional Walt Disney World Resort hotel room will be required at additional cost. The Walt Disney World Resort portion of the fare does not include meals, beverages or any other item of a personal nature.
STATEROOM OCCUPANCY
Stateroom occupancy on board the ships is limited to the number of berths in that stateroom. Disney Cruise Line reserves the right to limit the number of berths and single staterooms sold.
Single-occupancy fares are 200% of the double-occupancy package price.
GROUND TRANSFER INFORMATION
Subject to availability, Guests who purchase flights through the Disney Cruise Line Air Program or who make their own air arrangements may purchase ground and baggage transfers from Disney Cruise Line, which include transportation between the port of embarkation and the airport closest to the port of embarkation. Visit https://disneycruise.disney.go.com/guest-services/ground-transportation/ for information on ground and baggage transfers. Please note that those Guests who do not purchase ground transfers from Disney Cruise Line are responsible for all ground and baggage transportation to and from the airport, the port of embarkation and their hotel, if applicable. We recommend that you allow a minimum of 4 hours at the beginning and end of your cruise for travel time, customs clearances and security checks at the port of embarkation and the airport.
TRAVEL AGENTS
Travel agencies are not owned or operated by Disney Cruise Line and act solely as the Guest's agent in arranging vacations.
Travel agencies are not authorized to create any obligation or responsibility on Disney Cruise Line's behalf or in Disney Cruise Line's name or authorized to bind Disney Cruise Line in any manner or make any representation, warranty, covenant, agreement or commitment on Disney Cruise Line’s behalf, or accept payment for Disney Cruise Line or take any other action on Disney Cruise Line‘s behalf. The relationship between Disney Cruise Line and travel agencies is that of independent contractor. For the avoidance of doubt, Disney Cruise Line does not give travel agencies express or implied consent to carry out a mandate, nor express or implied authority to act on behalf of Disney Cruise Line, and travel agencies are not agents of Disney Cruise Line.
Disney Cruise Line shall not be held responsible or bound by any statement or representation made by such travel agencies, and hereby expressly disclaims any liability, whether in contract, tort or any other cause of action, for any personal injury, illness, emotional distress, mental suffering, psychological injury, damage, loss, delay, irregularity or inconvenience that may be caused to any person or property, whether directly or indirectly, as a result of an act or omission of the travel agencies.
Guest shall remain liable at all times to Disney Cruise Line for the price of the vacation. Guest understands and agrees that receipt of the Cruise Contract or any other information or notices by Guest’s travel agent or sales agent shall be deemed receipt by the Guest as of the date of receipt by the agent. Guest acknowledges that Disney Cruise Line is not responsible for the financial condition or integrity of any travel agent or sales agent.
REFUSAL OF PASSAGE
Disney Cruise Line may refuse passage or transport or may debark at any port any Guest who may be suffering from a contagious or infectious disease (including but not limited to COVID-19), ill health or whose presence in the opinion of the Master may be detrimental to the comfort or safety of other Guests or the crew, or who, in the Master's opinion, might be excluded from landing at destination by immigration or other governmental authorities. In such cases, the Guest shall not be entitled to any refund of fare or compensation whatsoever. Disney Cruise Line reserves the right to refuse passage to Guests with criminal backgrounds.
Women who have entered their 24th week of pregnancy as of their embarkation date or who will enter their 24th week of pregnancy during the cruise will be refused passage due to safety concerns. Neither a physician's medical statement nor a waiver of liability will be accepted. In addition, Disney Cruise Line cannot be held responsible or liable for any complications relating to pregnancy at any stage. The minimum age to sail aboard Disney Cruise Line ships is 6 months of age on most itineraries, and the minimum age for Transatlantic, Hawaii, and Panama Canal itineraries is 1 year of age.
PETS/SERVICE ANIMALS
No animals are allowed on board the ships except for service animals. Disney Cruise Line must be notified at least 72 hours prior to sailing if a service animal is to be brought on board the ship. Many ports of call have strict entry requirements for animals, and you must ensure that your service animal complies with all requirements of each destination. Disney Cruise Line is not responsible for your inability to visit a port of call due to your failure to comply with any such entry requirements.
PASSPORTS/VISAS AND ENTRY REQUIREMENTS
All Guests must have valid government issued citizenship documentation in order to sail, which may include valid original passports and/or necessary visas. Those without proper citizenship documentation will be denied embarkation. Disney Cruise Line strongly encourages Guests of all ages to have a valid passport for all cruises.
Guests are solely responsible for checking and meeting the entry and documentation requirements of each country and port of call on their itinerary, including, but not limited to, valid visas and passports.
ONBOARD POLICIES
Guests must comply with all onboard policies, which are subject to change at any time, without notice. Visit www.disneycruise.com for the latest information
Alcohol Policy
For round-trip cruises from Sydney, Melbourne, Auckland, Brisbane and Singapore, Guests 18 years and older may bring two bottles of unopened wine or champagne (no larger than 750ml) or six beers (no larger than 12oz) at the beginning of the voyage and at each port-of-call. For all other cruises, Guests must be 21 years and older.
All wine/champagne and beer brought onboard must be hand carried through the security process. Any alcohol packed in checked luggage will be removed and not returned, and no compensation will be offered. Guests are not allowed to bring liquors or spirits (including powdered alcohol) onboard at the start of the cruise. Any liquors or spirits purchased in ports of call will be stored until the end of the cruise. Guest must retrieve any stored alcohol at the end of the cruise. Items not retrieved at end of the cruise will be discarded and no compensation will be offered.
Valuables and Weapons or Other Dangerous/Illegal Articles
Guests should retain valuables such as cash, negotiable securities or other financial instruments, gold, silverware, jewelry, ornaments, works of art, photographic/video/audio equipment or supplies, laptop computers, cellular phones or other valuables in their personal control. Disney Cruise Line provides an in-room safe for Guest convenience; storage of items in the in-room safe shall not be deemed to have been deposited with the Master or other designated representative. Dangerous or illegal articles such as weapons, explosives, liquid oxygen, combustible substances or nonprescription controlled substances may not be brought to Walt Disney World® Resort or taken aboard the ship. Any such items shall be surrendered to the Master of the ship at embarkation, and may be disposed of at the sole discretion of the Master.
Prohibited Activities
No unauthorized commercial activity or solicitation of goods and services of any kind is allowed. Photography, videotaping or recording of any kind for commercial purposes is prohibited unless authorized by Disney Cruise Line in advance. Guests may not hang, attach or otherwise display any flag, banner or sign from any part of the ship, including stateroom verandahs.
Smoking/Nonsmoking Policy
For the comfort and enjoyment of our Guests, Disney Cruise Line ships have been primarily designated as non-smoking ships. To provide an onboard atmosphere that also satisfies smokers, portions of open-air decks on each ship are designated as smoking areas. Smoking is prohibited in all other areas, including Guest staterooms and private verandahs. Guests who are found smoking in their staterooms or on their verandahs will be charged USD $250, which will be added to their folio. All Guests must observe the nonsmoking areas and refrain from smoking pipes and/or cigars in any of the public areas. These requests are to provide a comfortable shipboard living atmosphere for everyone.
Perishables
Coolers are not permitted except if needed for medications, baby food or items related to dietary constraints. Coolers containing personal items (e.g., soda or snacks) may NOT be brought on board. Homemade, pre-cooked or other perishable items plus any open snack containers will not be allowed to be brought on board. We regret that we are unable to provide food preparation, refrigeration or storage on board for personal food or beverage items.
Infant Pool Policy
For the health and safety of our Guests, parents must observe U.S. Public Health Service and/or other applicable public health authority requirements by allowing only children who are toilet trained to enter shipboard pools and spas. Diapers and swim diapers are not allowed. However, young children who are not toilet trained are welcome to enjoy our water play areas and splash zones designed exclusively for the enjoyment of children wearing swim diapers.
SERVICES FOR GUESTS WITH DISABILITIES
Disney Cruise Line offers accessible staterooms and suites, equipped for Guests with disabilities. Features include: ramped bathroom thresholds, open bed frames, added phones in the bathroom/nightstand, bathroom and shower handrails, fold-down shower seats, handheld shower heads, and lowered towel and closet bars. Note: Guests requiring a wheelchair throughout their cruise must make provisions prior to the cruise for the use of that wheelchair.
Transfer tiers are provided at one of our feature pools. Sand wheelchairs are available at Disney Castaway Cay and Disney’s Lookout Cay at Lighthouse Point. Wheelchair-accessible restrooms are available in the shipboard common areas. Assistive Listening Systems are available in the main theaters. Closed captioning is available for stateroom televisions and select onboard video monitors. Sign language interpretation is available for live performances on designated cruise dates. Stateroom Communication Kits containing door knock and phone alerts, phone amplifier, bed shaker notification, a strobe light smoke detector, and a Text Typewriter (TTY) are available.
If you would like to receive additional information or request accommodations for Guests with disabilities, please discuss your needs with the reservationist at the time of booking. You can also visit www.disneycruise.com for more information about the services offered for Guests with disabilities.
Guests With Disabilities/Cruises Embarking in European Union and United Kingdom Ports
Where applicable, Guests embarking the ship in a European Union or United Kingdom port must carefully review Clause 24 of the Cruise Contract regarding EU Regulation 1177/2010 for additional conditions and requirements for the cruise.
Note that Guests must notify Disney Cruise Line in writing if they are a “Disabled Person” or “Person with Reduced Mobility” that may require special arrangements, medical equipment and/or supplies, or care or assistance at the terminal of embarkation or debarkation, during embarkation or debarkation or during the cruise; of any specific needs with regard to accommodation, seating or services required; and, whether they need to bring any specific medical equipment or assistance animals onboard.
VACATION PROVIDERS
Magical Cruise Company, Limited (doing business as Disney Cruise Line - Registered Office: 3 Queen Caroline Street, Hammersmith, London, W6 9PE, England) and DCL Island Development, Ltd. are each separate entities and are indirect subsidiaries of The Walt Disney Company. Magical Cruise Company, Limited is the operator of the Disney Cruise Line cruise ships. DCL Island Development, Ltd. is the operator and provider of facilities on Disney's Castaway Cay and Disney Lookout Cay at Lighthouse Point. All arrangements made for or by Guests for: (a) air or ground transportation or travel; (b) shore excursions; (c) tours; (d) theme parks; (e) hotels; (f) restaurants; or (g) other similar activities or services, are made solely for Guests' convenience and are at Guests' risk and additional terms and conditions may apply. The providers of such activities and services are independent contractors and are not acting as agents or representatives of Magical Cruise Company, Limited. The identity of the providers of such activities and services is available upon request from the shore excursion manager. If any portion of the package (such as air transportation or hotel) is fulfilled by a third party travel supplier or through a booking service, by booking the package, you understand that Disney may provide personal information to the third party, subject to the third-party’s own privacy policy, in connection with your reservation.
Ships' Registry: The Bahamas
Rev. September 2024 (v. 01H)
- All Guests shall make sure that they possess valid travel document and fulfill the visa requirements. Its passenger’s responsibility to ensure that all travel documents and visa are in order prior to departure. All traveling document must have at least 6 months validity from date of sailing.
- This reservation has been accepted by Disney Cruise Line subject to Disney Cruise Line’ terms and conditions which can be obtained from appointed travel agents,
- Disney Cruise Lines’ offices or on Disney Cruise Lines’ website at www.disneycruise.com. As a precautionary measure, management of Disney Cruises reserves the right to refuse passage and/or cancel any reservation made by any guest for public health risk without any liability whatsoever
- Weather or itinerary changes may alter this schedule. Disney Cruise Line reserves the right to amend itineraries slightly without notification.
- NO REFUND will be made to passengers denied embarkation for non-compliance of immigration requirements
- *KINDLY PRESENT THE CRUISE TICKET/THIS CONFIRMATION SLIP UPON CHECK-IN IN EXCHANGE FOR YOUR ACCESS CARD.*
- *ALL PRICES ARE SUBJECT TO APPLICABLE GOVERNMENT TAXES AND MAY BE INCREASED WITHOUT PRIOR NOTICE.*
- *THIS DOCUMENT IS DRAWN UP IN THE ENGLISH LANGUAGE AND MAY BE TRANSLATED INTO ANY OTHER LANGUAGE THAN ENGLISH PROVIDED HOWEVER THAT THE ENGLISH LANGUAGE TEXT SHALL IN ANY EVENT PREVAIL IN THE EVENT OF INCONSISTENCY
CANCELLATIONS/REFUNDS
Changes to the vacation commencement date or changes of Guest names may be considered cancellations. For cancellations, amounts paid, minus cancellation fees and other amounts owed, will be promptly refunded. No refunds will be made in the event of interruption or cancellation by the Guest after the vacation commencement date. All appropriate refunds will be made directly to the credit card account(s) used by the Guest to pay for the reservation or, if the Guest used a third party travel agent to make payment on the reservation, such refunds will be made through the Guest’s third party travel agent. Disney Cruise Line is not responsible for the receipt of refund monies by Guests from their third party travel agent. Certain travel agencies may withhold an agency cancellation fee in accordance with the terms and conditions of your contract with them. Disney Cruise Line reserves the right to restrict any changes to a reservation. All changes are subject to availability. Please note that changes made to overall party size may result in a change to the rate.
Refunds, credits and cancellation fees issued or assessed by Disney Cruise Line will be in U.S. Dollars (USD). The credit card company will proceed with the conversion of the U.S. Dollar amount to local currency, which will be calculated according to the exchange rate applied by the Guest’s credit card company/bank.
If a reservation is cancelled or delayed by more than three calendar days by Disney Cruise Line prior to commencement of the cruise, Disney Cruise Line shall have no responsibility beyond the refund of monies paid related to the cruise that was cancelled or delayed by Disney Cruise Line without offset for cancellation fees imposed by Disney Cruise Line. If Disney Cruise Line cancels your cruise or delays your cruise for more than three calendar days, and you do not accept an alternative cruise or choose not to travel on a delayed cruise, you may request a refund or a cruise credit by emailing Disney Cruise Line at [email protected]. Requests must be made within 90 days of the original scheduled sail date and must include a copy of the cruise confirmation, proof and amount of payment, and cancellation or delay notice. All documentation should clearly display the cruise ship name and scheduled date of sailing.
Disney Cruise Line and the Guest agree to waive any provisions, procedures and operation of any applicable law to the extent that a court order is required for the termination or cancellation of a reservation.
The below fees shall apply unless otherwise prohibited by applicable law and then the maximum fee allowed by law shall apply.
CRUISE CANCELLATION FEES
CATEGORIES WITH RESTRICTIONS: Reservations for Inside, Outside or Verandah Categories with Restrictions are NONREFUNDABLE and NONTRANSFERABLE. A 100% cruise cancellation fee applies from time of payment.
ALL OTHER CATEGORIES: Cancellation fees for all other categories are as set forth below.
Cruises 1 to 5 Nights (Excluding Suites and Concierge Staterooms)
Days Prior to Vacation Commencement Date Fee Amount
90 days or more Deposit per Guest
89-45 days 25% of vacation price per Guest
44-30 days 50% of vacation price per Guest
29-15 days 75% of vacation price per Guest
14 days or less 100% of vacation price per Guest
Cruises of 6 Nights or More (Excluding Suites and Concierge Staterooms)
Days Prior to Vacation Commencement Date Fee Amount
120 days or more Deposit per Guest
119-56 days 25% of vacation price per Guest
55-30 days 50% of vacation price per Guest
29-15 days 75% of vacation price per Guest
14 days or less 100% of vacation price per Guest
Cruises 1 to 5 Nights (Suite and Concierge Staterooms)
Days Prior to Vacation Commencement Date Fee Amount
45 days or more 25% of vacation price per Guest
44-30 days 50% of vacation price per Guest
29-15 days 75% of vacation price per Guest
14 days or less 100% of vacation price per Guest
Cruises 6 Nights or More (Suite and Concierge Staterooms)
Days Prior to Vacation Commencement Date Fee Amount
56 days or more 25% of vacation price per Guest
55-30 days 50% of vacation price per Guest
29-15 days 75% of vacation price per Guest
14 days or less 100% of vacation price per Guest
AIR CHANGE/CANCELLATION FEES
If air transportation is purchased as part of the package, Guest will be responsible for applicable change or cancellation fees assessed by an airline and/or by Disney Cruise Line. Disney Cruise Line air change and cancellation fees are below. Additional airline change or cancellation fees are subject to the airline’s terms and conditions. Cancellation of your cruise booking for any reason will result in the cancellation of any air travel associated with the cruise, in which case, any applicable cancellation or other fees will be applied. No changes are permitted and airline ticket has no value if Guest has not cancelled the ticketed flight reservation prior to ticketed departure time. Changes include, but are not limited to: change of departure or arrival city, change of flight times, cancellation/removal of air, change of date, and name change/correction.
Flexible Fare Bookings
If a flexible fare is booked, air tickets are paid with your final cruise payment. Changes and cancellations can be made and are subject to the following Disney Cruise Line air cancellation fees based on the timing of the change or cancellation.
For itineraries with all flights within the United States, Canada, Puerto Rico and the US Virgin Islands:
Days Prior to Vacation Commencement Date Fee Amount (USD)
56 days or more $100 per Guest
55 to 30 days $200 per Guest
29 days or less $300 per Guest
For itineraries with any flights outside of the United States, Canada, Puerto Rico and the US Virgin Islands:
Days Prior to Vacation Commencement Date Fee Amount (USD)
120 days or more $150 per Guest
119 to 56 days $300 per Guest
55 days or less $500 per Guest
Restricted Fare Bookings
If a restricted fare is booked, air tickets must be paid in full at the time of booking at which time they are non-refundable and non-transferable. Any changes will result in a cancellation of the air booking.
HOTEL CANCELLATION FEES
If a hotel stay is reserved as part of the package, Guest will be responsible for applicable change or cancellation fees assessed by Disney Cruise Line. Disney Cruise Line hotel cancellation fees are below. Cancellation of your cruise booking for any reason will result in the cancellation of any hotel stays associated with the cruise, in which case, any applicable cancellation or other fees will be applied.
Walt Disney World Resort hotels
For hotel stays in calendar year 2024, a cancellation fee equal to one night’s stay will be assessed if the cancellation is made 4 days or less prior to the hotel check-in date.
For hotel stays in calendar year 2025 or after, a cancellation fee equal to one night’s stay will be assessed for cancellations made 7 days or less prior to the hotel check-in date.
Aulani, a Disney Resort & Spa
A cancellation fee equal to one night’s stay will be assessed for cancellations made 4 days or less prior to the hotel check-in date.
All Other Hotels
A cancellation fee in the amount of the total hotel cost for all nights reserved will be assessed by Disney Cruise Line if the reservation is cancelled: (a) 4 days or less prior to the hotel check-in date for hotels located in Orlando; or (b) 14 days or less prior to the hotel check-in date for all other hotels.
GROUND TRANSFER CANCELLATION FEES
A cancellation fee in the amount of the total cost of Ground Transfers will be assessed if Ground Transfers are cancelled 7 days or less prior to arrival date.
SERVICE FEES
Changes to a reservation may result in a per Guest service fee. Please consult your travel agent or Disney Cruise Line for further details.
Changes to the vacation commencement date or changes of Guest names may be considered cancellations. For cancellations, amounts paid, minus cancellation fees and other amounts owed, will be promptly refunded. No refunds will be made in the event of interruption or cancellation by the Guest after the vacation commencement date. All appropriate refunds will be made directly to the credit card account(s) used by the Guest to pay for the reservation or, if the Guest used a third party travel agent to make payment on the reservation, such refunds will be made through the Guest’s third party travel agent. Disney Cruise Line is not responsible for the receipt of refund monies by Guests from their third party travel agent. Certain travel agencies may withhold an agency cancellation fee in accordance with the terms and conditions of your contract with them. Disney Cruise Line reserves the right to restrict any changes to a reservation. All changes are subject to availability. Please note that changes made to overall party size may result in a change to the rate.
Refunds, credits and cancellation fees issued or assessed by Disney Cruise Line will be in U.S. Dollars (USD). The credit card company will proceed with the conversion of the U.S. Dollar amount to local currency, which will be calculated according to the exchange rate applied by the Guest’s credit card company/bank.
If a reservation is cancelled or delayed by more than three calendar days by Disney Cruise Line prior to commencement of the cruise, Disney Cruise Line shall have no responsibility beyond the refund of monies paid related to the cruise that was cancelled or delayed by Disney Cruise Line without offset for cancellation fees imposed by Disney Cruise Line. If Disney Cruise Line cancels your cruise or delays your cruise for more than three calendar days, and you do not accept an alternative cruise or choose not to travel on a delayed cruise, you may request a refund or a cruise credit by emailing Disney Cruise Line at [email protected]. Requests must be made within 90 days of the original scheduled sail date and must include a copy of the cruise confirmation, proof and amount of payment, and cancellation or delay notice. All documentation should clearly display the cruise ship name and scheduled date of sailing.
Disney Cruise Line and the Guest agree to waive any provisions, procedures and operation of any applicable law to the extent that a court order is required for the termination or cancellation of a reservation.
The below fees shall apply unless otherwise prohibited by applicable law and then the maximum fee allowed by law shall apply.
CRUISE CANCELLATION FEES
CATEGORIES WITH RESTRICTIONS: Reservations for Inside, Outside or Verandah Categories with Restrictions are NONREFUNDABLE and NONTRANSFERABLE. A 100% cruise cancellation fee applies from time of payment.
ALL OTHER CATEGORIES: Cancellation fees for all other categories are as set forth below.
Cruises 1 to 5 Nights (Excluding Suites and Concierge Staterooms)
Days Prior to Vacation Commencement Date Fee Amount
90 days or more Deposit per Guest
89-45 days 25% of vacation price per Guest
44-30 days 50% of vacation price per Guest
29-15 days 75% of vacation price per Guest
14 days or less 100% of vacation price per Guest
Cruises of 6 Nights or More (Excluding Suites and Concierge Staterooms)
Days Prior to Vacation Commencement Date Fee Amount
120 days or more Deposit per Guest
119-56 days 25% of vacation price per Guest
55-30 days 50% of vacation price per Guest
29-15 days 75% of vacation price per Guest
14 days or less 100% of vacation price per Guest
Cruises 1 to 5 Nights (Suite and Concierge Staterooms)
Days Prior to Vacation Commencement Date Fee Amount
45 days or more 25% of vacation price per Guest
44-30 days 50% of vacation price per Guest
29-15 days 75% of vacation price per Guest
14 days or less 100% of vacation price per Guest
Cruises 6 Nights or More (Suite and Concierge Staterooms)
Days Prior to Vacation Commencement Date Fee Amount
56 days or more 25% of vacation price per Guest
55-30 days 50% of vacation price per Guest
29-15 days 75% of vacation price per Guest
14 days or less 100% of vacation price per Guest
AIR CHANGE/CANCELLATION FEES
If air transportation is purchased as part of the package, Guest will be responsible for applicable change or cancellation fees assessed by an airline and/or by Disney Cruise Line. Disney Cruise Line air change and cancellation fees are below. Additional airline change or cancellation fees are subject to the airline’s terms and conditions. Cancellation of your cruise booking for any reason will result in the cancellation of any air travel associated with the cruise, in which case, any applicable cancellation or other fees will be applied. No changes are permitted and airline ticket has no value if Guest has not cancelled the ticketed flight reservation prior to ticketed departure time. Changes include, but are not limited to: change of departure or arrival city, change of flight times, cancellation/removal of air, change of date, and name change/correction.
Flexible Fare Bookings
If a flexible fare is booked, air tickets are paid with your final cruise payment. Changes and cancellations can be made and are subject to the following Disney Cruise Line air cancellation fees based on the timing of the change or cancellation.
For itineraries with all flights within the United States, Canada, Puerto Rico and the US Virgin Islands:
Days Prior to Vacation Commencement Date Fee Amount (USD)
56 days or more $100 per Guest
55 to 30 days $200 per Guest
29 days or less $300 per Guest
For itineraries with any flights outside of the United States, Canada, Puerto Rico and the US Virgin Islands:
Days Prior to Vacation Commencement Date Fee Amount (USD)
120 days or more $150 per Guest
119 to 56 days $300 per Guest
55 days or less $500 per Guest
Restricted Fare Bookings
If a restricted fare is booked, air tickets must be paid in full at the time of booking at which time they are non-refundable and non-transferable. Any changes will result in a cancellation of the air booking.
HOTEL CANCELLATION FEES
If a hotel stay is reserved as part of the package, Guest will be responsible for applicable change or cancellation fees assessed by Disney Cruise Line. Disney Cruise Line hotel cancellation fees are below. Cancellation of your cruise booking for any reason will result in the cancellation of any hotel stays associated with the cruise, in which case, any applicable cancellation or other fees will be applied.
Walt Disney World Resort hotels
For hotel stays in calendar year 2024, a cancellation fee equal to one night’s stay will be assessed if the cancellation is made 4 days or less prior to the hotel check-in date.
For hotel stays in calendar year 2025 or after, a cancellation fee equal to one night’s stay will be assessed for cancellations made 7 days or less prior to the hotel check-in date.
Aulani, a Disney Resort & Spa
A cancellation fee equal to one night’s stay will be assessed for cancellations made 4 days or less prior to the hotel check-in date.
All Other Hotels
A cancellation fee in the amount of the total hotel cost for all nights reserved will be assessed by Disney Cruise Line if the reservation is cancelled: (a) 4 days or less prior to the hotel check-in date for hotels located in Orlando; or (b) 14 days or less prior to the hotel check-in date for all other hotels.
GROUND TRANSFER CANCELLATION FEES
A cancellation fee in the amount of the total cost of Ground Transfers will be assessed if Ground Transfers are cancelled 7 days or less prior to arrival date.
SERVICE FEES
Changes to a reservation may result in a per Guest service fee. Please consult your travel agent or Disney Cruise Line for further details.
Cruises will impose a gratuity of USD per person per night on the Guests of all cabin categories except suite, penthouse and villa; and USD per person per night on the Guests of suite, penthouse and villa. Such charges will be waived for infants below 2 years old (but not include 2 years old). If the Guest has not prepaid the gratuities, the gratuities will be automatically added to the Guest’s onboard account which shall be payable prior to disembarkation
REFUSAL OF PASSAGE - Pregnancy Policy
Disney Cruise Line may refuse passage or transport or may debark at any port any Guest who may be suffering from a contagious or infectious disease (including but not limited to COVID-19), ill health or whose presence in the opinion of the Master may be detrimental to the comfort or safety of other Guests or the crew, or who, in the Master's opinion, might be excluded from landing at destination by immigration or other governmental authorities. In such cases, the Guest shall not be entitled to any refund of fare or compensation whatsoever. Disney Cruise Line reserves the right to refuse passage to Guests with criminal backgrounds.
Women who have entered their 24th week of pregnancy as of their embarkation date or who will enter their 24th week of pregnancy during the cruise will be refused passage due to safety concerns. Neither a physician's medical statement nor a waiver of liability will be accepted. In addition, Disney Cruise Line cannot be held responsible or liable for any complications relating to pregnancy at any stage. The minimum age to sail aboard Disney Cruise Line ships is 6 months of age on most itineraries, and the minimum age for Transatlantic, Hawaii, and Panama Canal itineraries is 1 year of age.
Women who have entered their 24th week of pregnancy as of their embarkation date or who will enter their 24th week of pregnancy during the cruise will be refused passage due to safety concerns. Neither a physician's medical statement nor a waiver of liability will be accepted. In addition, Disney Cruise Line cannot be held responsible or liable for any complications relating to pregnancy at any stage. The minimum age to sail aboard Disney Cruise Line ships is 6 months of age on most itineraries, and the minimum age for Transatlantic, Hawaii, and Panama Canal itineraries is 1 year of age.
Minor Accompany
A Guest under 18 years of age (“Minor”) must be accompanied by a Guest 18 years or older (“Accompanying Adult”). The Accompanying Adult expressly agrees to be responsible for the safety, conduct and behavior of the Minor throughout the Cruise; for night Cruise, the Accompanying Adult must occupy either the same stateroom as the Minor or a stateroom connecting with the Minor’s stateroom. The Accompanying Adult’s responsibility includes, but is not limited to, preventing the purchase or consumption of alcohol by the Minor, preventing the engagement in any form of gambling on board the Vessel by the Minor, ensuring compliance with and preventing the violation of any ship rules by the Minor and indemnifying Carrier in respect of all liabilities and amounts payable in respect of the Minor in accordance with this Passage Contract. If the Accompanying Adult is not the parent or legal guardian of the Minor then either a certified copy of the marriage certificate of the Accompanying Adult and Minor or a notarized parental/guardian's consent letter that authorizes the Minor’s travel and medical treatment of the Minor in case of an emergency must be delivered either to the representative at the pier or the Front Desk Officer of the Carrier. Failure to produce such documentation at embarkation may result in boarding being denied with no refund or compensation provided. Guests must be 18 years or older to purchase or consume alcohol or to engage in any form of gambling on the Vessel.
Children aged 6 months or less at the commencement of the Cruise will be refused permission to board the Vessel and the Carrier shall have no liability whatsoever for any consequences of such refusal. Certain Cruises also have prohibitions on children aged 12 months or less. Guest should check with the Carrier before booking.
Children aged 6 months or less at the commencement of the Cruise will be refused permission to board the Vessel and the Carrier shall have no liability whatsoever for any consequences of such refusal. Certain Cruises also have prohibitions on children aged 12 months or less. Guest should check with the Carrier before booking.
BEFORE YOU CRUISE - Frequently Asked Question:
1. What should I get prepared for cruise vacation?
>Travel Documents
Please ensure that you bring along the proper travel documents for your cruise.
>International cruises
An international passport with a minimum validity of six months from the date of sailing with work permit / employment pass / student pass / immigration card is required.
>Domestic Cruise
Adult-Original MyCard Kid – Original Mykid or Birth Cert
2. What’s Included In My Cruise Fare?
Just about everything – your accommodation, meals in designated outlets, entertainment, parties, gala dinner, facilities and many onboard activities are all part of the fare.
3. What’s Not Included In My Cruise Fare?
Optional shore excursions, alternative dining, selected shows / entertainment, items of personal nature such as beverages, telephone calls, facsimile or e-mail services, shop purchases, laundry, beauty treatment, hairdressing and massage services, medical services, port charges, fuel charges, insurance, government taxes, fee and gratuities are not included in the fare.
4. Passage Restrictions (For pregnant woman)
Passage for a pregnant woman will only be permitted before her 24th week of pregnancy at the time of sailing. Children aged 6 months or less at the commencement of the cruise will be refused permission to board the cruise ship.
5. Any Vaccination required?
At the current time, all passenger regardless the vaccination status can travel on board cruise. However, unvaccinated passenger aged 13 and above required to have RTK Test report within 2 days before cruising. However, guests may wish to consult their doctor to make sure their immunization records are up-to-date or if any further vaccinations are required in those countries that are in their cruise itinerary.
6. Is there a dress code?
Smart casual attire is suitable for most occasions. For your dining pleasure as well as for other guests, elegant casual attire is required during dinner at fine dining restaurants such as Genting Dining Room onboard Genting Dream.
7. What Currency are we using?
Most foreign currencies are accepted onboard at prevailing exchange rates. The onboard currency will be that of the Homeport country where the ship is based (e.g. Singapore dollars for cruises out of Singapore, Hong Kong dollars for cruises out of Hong Kong). Most major credit cards (Visa / Master / JCB / Amex / Diners) are accepted.
8. Do I pay every time I spend on board?
No. It’s cashless system on board. Your Access Card functions as a charge card and stateroom key onboard our vessels.
You will be able to use this card onboard when you order any of food and beverage and service outlets as cash is not accepted in any of our outlets.
Please ensure that you sign your name at the back of the card as a verification for Cruise Company and present it to their Service crew when you want to settle your bill.
There is an initial credit limit for your Access Card which may be increased by presenting your credit card for verification at the reception.
Major credit cards (Visa / Master / JCB / Amex / Diners) are accepted with a specified floor limit.
9. How can I control my children spending?
Should you wish to limit or bar the use of your children’s Access Cards for purchases, please have them re-encoded at the reception.
Otherwise, your children may sign for any facilities or purchases, and you will be liable for those charges.
10. What should I do if I lost my access card?
Please report the loss of your Access Card immediately to the reception where a new one will be issued and the former invalidated.
This will prevent any liability for charges incurred on the lost card.
11. Is there any penalty if I lost my access card?
No. The replacement card is free of charged.
12. Physically Challenged Guests
Most areas onboard our vessels are accessible to the physically challenged. There are also cabins for the physically challenged, with wider doorways and larger bathrooms with grab bars and folding shower seats. The ship also provides wheelchairs for emergency purposes.
13. Luggage
For your comfort and convenience, we recommend that each guest take no more than one suitcase and one hand baggage. These must fit comfortably in your cabin as no baggage will be stored in the ship’s hold. Your total baggage weight should not be more than 30kg.
Check-in baggage will be delivered to the respective cabins no later than 60 minutes after sailing. Guests who do not receive the luggage by this time may contact the Concierge onboard.
14. Embarkation Process
14.1 Waiting to check-in
While waiting to check-in, Cruise Staff will check passengers’ passport for validity and visas (if required) as a pre-check-in procedure to expedite the check-in process.
14.2 How to Check in
Please present your passport / government photo ID (MyCard/Mykid) and Confirmation Slip at the counter where you will be given an Access Card. Your Access Card is important as it serves as a boarding pass, cabin key and charge card onboard. Upon receipt of your Access Card, you should sign it immediately like any credit card. Have the relevant immigration forms completed together with your passport during check-in.
14.3 Baggage Check In
Check-in baggage at the counter (please check with Star Cruise Staff if you are not sure the location) and baggage will be delivered to the respective cabins no later than 60 minutes after sailing. Guests who do not receive the luggage by this time may contact the Concierge onboard.
14.4 Boarding
Guests will need to pass through security screening and present their Access card prior to boarding. Those cruising with children may hold their Access Cards on their behalf. As embarkation procedures may change and vary from port to port please follow the directions of the crew and signage to embark the ship.
Upon entering the ship please hand your Access Card to the crew to ‘swipe’ and ‘encode’ your cabin details and record your presence onboard. Please do not walk through without ‘encoding’ as you will not be able to gain access to your cabin. Remember to swipe your access card whenever you leave or enter the ship.
15. Onboard Facilities
15.1 Beauty Services
Hairstyling and beauty services are available
15.2 Is Cellular@Sea Service available in port?
The Cellular@Sea service will automatically shut down when a ship is entering port, and turn on when the ship is at least 12 nautical miles at sea. When connected to Cellular@Sea, GSM phones will either display “WMS”, “CellularAtSea”, “908.18″ or “Nor-18″.
15.3. Cellular Phone Service & Texting at Sea
Freestyle Cellular Service Star Cruises guests can make and receive calls, send and receive text messages, read emails and surf the web on their own cell phones and mobile devices just as they do on land when the ship is at sea, thanks to Wireless Maritime Services’ Cellular@Sea Service. Just check with your cellular phone carrier that your cell phone will be able to roam internationally. Keeping in touch with your friends and family, while at sea, has never been easier.
15.4. How much will I be charged when I use my cell phone onboard?
The rates vary according to your cellular phone carrier and the pricing /roaming plan which you have established with them directly. The charges incurred will appear on your normal mobile carrier’s bill you receive at home. For more information on exact pricing contact your carrier or visit their webpage.
15.5. Can my family call me onboard?
Yes, Cruises guests can also be contacted on our ships by calling the guest’s cell phone number. The service works just as it does on land. If the party does not answer, a voice message can be left on the phone and later retrieved by the guest.
15.6. How to make calls?
Dial “+” followed by country code, city code and number, just as you would when traveling abroad. For more information about Cellular@Sea and Wireless Maritime Services, please visit: www.wmsatsea.com
16. Child Care / Children’s Activities*
Child Care Centres provide fun activities for the young ones under the care of our staff. A baby-sitting service is also available at a nominal charge.
If your kids are old enough to look after themselves, we have plenty of facilities and activities to keep them occupied and entertained. Please check with the respective Child Care Centre for detailed programmes.
*Facilities vary from vessel to vessel
17. Dining
You can enjoy up to 6 meals a day which are included in the cruise package at the main dining restaurants, a fully certified ‘Halal’ outlet on Genting Dream at Lido restaurant.Please present your Access Card when entering any restaurant for verification purposes.
Our restaurants have ample seating to accommodate all guests over the dining periods. However, to avoid any congestion, you may wish to eat earlier or later during the meal period. There is a nominal corkage charge if you bring your own alcoholic beverage to any of the dining outlets.
18. Electrical Outlets*
Power outlets in the cabins provide 110V or 220V power with 2-pin and 3-pin sockets. Bathroom power points provide both 110V and 220V power and travel adaptors are available from Housekeeping. *Power outlets vary from vessel to vessel.
19. Entertainment
A wide spectrum of entertainment which includes exciting live cabaret shows, discotheques, karaoke and card rooms, video games, organized activities and deck games are available onboard.
20. Dinner
Guests are advised to book early (first day on board) for their dinner seating in their choice of restaurant to avoid disappointment; it’s base on first come first serve.
21. Language
Onboard Cruise multi-lingual crew hail from over 40 nations and all of them speak English. But you will almost certainly find someone who will be more than happy to chat with you in your own language.
22. Laundry
There is complete laundry and valet services available onboard at a nominal charge.
23. Medical Facilities
In the event of minor accidents, inconveniences and emergencies while at sea, there is a fully qualified physician and a team of nurses onboard to assist. The clinic is open daily at posted hours. Emergency medical attention is available around the clock by contacting the reception. Basic medicine with your doctor’s prescription is also available. Sick sea medicine is also available at no charge at the reception counter.
24. Recreation
Guests will enjoy truly pursuits from the active workout at the gym or a game of basketball to something more relaxed like the jaccuzi ,pool and sauna
25. Safe Deposit Box
Safe deposit boxes are available free of charge in some cabins and at the Reception.
26. Shopping Onboard
You may purchase most items ranging from luxury duty-free items and souvenirs to daily necessities like sunscreen and toiletries at outlets like the Ports O’Call* and Duty Free Boutique*.
*Outlets may differ from vessel to vessel
27. Shore Excursions
Cruise crew at the Reception or our Shore Excursion Counter will be happy to explain the different options available at each port of call. You may join one of our pre-arranged tours or opt for free and easy on your own. As seats per tour are limited it is best to pre-book your shore excursion For shore visits, casual wear and comfortable walking shoes or sandals are recommended while suitable beachwear are ideal for island excursions. (Skimpy beachwear is inappropriate in Muslim countries). Bring sports or gym attire if you are planning to play golf, tennis or workout. During shore visits, however, it is wise to avoid consuming tap water or drinks with ice from street vendors.
28. Smoking
Smoking is permitted on open decks and at designated public areas only.
29. Star Navigator
The Star Navigator is a daily bulletin that takes you through entertainment, dining and other activities onboard.
30. Swimming pool
For safety reasons, please do not leave your child unattended and guests are advised to take additional precautions while swimming. As towels are available provided at the poolside, please refrain from bring any from the cabin.
The use of the swimming pools and Jacuzzis are for adults and teenagers over the age of 12 years only while there are also children’s swimming pools and Jacuzzis on certain vessels. All users of the pools and Jacuzzis must wear proper swimming attire.
31. Tipping/Gratuities
Gratuities to be pay on board . Gratuities will be recorded directly in the personal access card and in the bill. Passengers are required to pay the gratuities at reception desk of the on or before the day of departure.
32. Telephone Calls / Facsimile / E-mail
There is a charge for using the satellite network for telephone and facsimile services or e-mail. You may call from the Reception or dial direct from your cabin. There are instructions in all cabins.
Alternatively, you may contact Cruise operator for assistance.
33. Water
The water onboard is perfectly safe for drinking. Hot water can be delivered to your stateroom byHousekeeping at your request.
Disembarkation
34. Bill Settlement / Express Check Out
We suggest settling your account the night before or at least three hours prior to disembarkation Alternatively, you may opt for the “Express Check-out” by completing the necessary forms and handing them to the reception during the cruise for itemized billing to be sent to the cabin.
Cruisers are encouraged to use this facility for a hassle-free disembarkation.
35. Passport Collection
You may collect your passport presenting your Access Card / government photo identity card. If you want to collect passports on behalf of your family and friends, you need to have their Access Cards. Children who have their own passport or identification document and who cannot sign must be accompanied by their guardian / parents.
Details of collection time and venue will be printed in the Star Navigator found in every cabin or at the reception. Please refer for details.
36. Baggage Assistance
Should you require assistance to unload your baggage from the ship, please leave your baggage with name clearly written on the luggage tag outside your cabin door as advised in the disembarkation notice which will be placed in your cabin.
Your luggage will be collected and delivered to the luggage collection area of the respective port of disembarkation.
To make your disembarkation as smooth as possible , guests will be ushered out in staggered groups.
Please gather at your designated waiting area to await your turn to disembark.
37. Embarkation Ports Address
Malaysia
Port Klang Cruise Terminal
Cruise Terminal, 42009 Pelabuhan Klang, Selangor
Singapore
Singapore Terminal
Marina Bay Cruise Centre, 61 Marina Coastal Dr, Singapore 018947
Important Notice
SAFETY DRILL
This consists of a general briefing on the safety equipment, guidelines and procedures that you should follow in the unlikely event of an emergency. Please note that heating elements, hotplates and electric irons are not allowed onboard. A Muster Station is an assembly point where you should proceed to in the event of an emergency. Please collect the lifejackets in your cabin and proceed to your Assembly Station.
Its location can be found on your Access and there is also a sign at the back of your cabin door that shows you the direction to your Mustar Station.
SHIP TERMINOLOGY
Forward (FWD): Front part of the ship
Mid: Middle part of the ship
Aft: Back part of the ship
Deck: Levels of the ship. Just like floor levels
Starboard Side: Right side of the ship when you are facing forward.
Port Side: Left side of the ship when you are facing forward.
Assembly Station: Assembly point in case of emergency.
Important Notice for Passenger
Due to limited capacity of our boats and to facilitate a smooth disembarkation, all guests who wish to go on their own, “Free and Easy” at destination are required to collect their tendering stickers with preferred assembly at the Reception Desk.
All guests who have collected their tendering stickers, please follow the instruction provided in the info sheet that outlines your assembly time and venue.
**Please note assembly time is not your departure time. Subject to tendering operations and availability of boat, there may be an approximate of 15-20 minutes wait.
****Please note that actual disembarkation timings may vary subject to the tendering operations.
All Guests must be back onboard the ship before 2 hours cruise departure .
1. What should I get prepared for cruise vacation?
>Travel Documents
Please ensure that you bring along the proper travel documents for your cruise.
>International cruises
An international passport with a minimum validity of six months from the date of sailing with work permit / employment pass / student pass / immigration card is required.
>Domestic Cruise
Adult-Original MyCard Kid – Original Mykid or Birth Cert
2. What’s Included In My Cruise Fare?
Just about everything – your accommodation, meals in designated outlets, entertainment, parties, gala dinner, facilities and many onboard activities are all part of the fare.
3. What’s Not Included In My Cruise Fare?
Optional shore excursions, alternative dining, selected shows / entertainment, items of personal nature such as beverages, telephone calls, facsimile or e-mail services, shop purchases, laundry, beauty treatment, hairdressing and massage services, medical services, port charges, fuel charges, insurance, government taxes, fee and gratuities are not included in the fare.
4. Passage Restrictions (For pregnant woman)
Passage for a pregnant woman will only be permitted before her 24th week of pregnancy at the time of sailing. Children aged 6 months or less at the commencement of the cruise will be refused permission to board the cruise ship.
5. Any Vaccination required?
At the current time, all passenger regardless the vaccination status can travel on board cruise. However, unvaccinated passenger aged 13 and above required to have RTK Test report within 2 days before cruising. However, guests may wish to consult their doctor to make sure their immunization records are up-to-date or if any further vaccinations are required in those countries that are in their cruise itinerary.
6. Is there a dress code?
Smart casual attire is suitable for most occasions. For your dining pleasure as well as for other guests, elegant casual attire is required during dinner at fine dining restaurants such as Genting Dining Room onboard Genting Dream.
7. What Currency are we using?
Most foreign currencies are accepted onboard at prevailing exchange rates. The onboard currency will be that of the Homeport country where the ship is based (e.g. Singapore dollars for cruises out of Singapore, Hong Kong dollars for cruises out of Hong Kong). Most major credit cards (Visa / Master / JCB / Amex / Diners) are accepted.
8. Do I pay every time I spend on board?
No. It’s cashless system on board. Your Access Card functions as a charge card and stateroom key onboard our vessels.
You will be able to use this card onboard when you order any of food and beverage and service outlets as cash is not accepted in any of our outlets.
Please ensure that you sign your name at the back of the card as a verification for Cruise Company and present it to their Service crew when you want to settle your bill.
There is an initial credit limit for your Access Card which may be increased by presenting your credit card for verification at the reception.
Major credit cards (Visa / Master / JCB / Amex / Diners) are accepted with a specified floor limit.
9. How can I control my children spending?
Should you wish to limit or bar the use of your children’s Access Cards for purchases, please have them re-encoded at the reception.
Otherwise, your children may sign for any facilities or purchases, and you will be liable for those charges.
10. What should I do if I lost my access card?
Please report the loss of your Access Card immediately to the reception where a new one will be issued and the former invalidated.
This will prevent any liability for charges incurred on the lost card.
11. Is there any penalty if I lost my access card?
No. The replacement card is free of charged.
12. Physically Challenged Guests
Most areas onboard our vessels are accessible to the physically challenged. There are also cabins for the physically challenged, with wider doorways and larger bathrooms with grab bars and folding shower seats. The ship also provides wheelchairs for emergency purposes.
13. Luggage
For your comfort and convenience, we recommend that each guest take no more than one suitcase and one hand baggage. These must fit comfortably in your cabin as no baggage will be stored in the ship’s hold. Your total baggage weight should not be more than 30kg.
Check-in baggage will be delivered to the respective cabins no later than 60 minutes after sailing. Guests who do not receive the luggage by this time may contact the Concierge onboard.
14. Embarkation Process
14.1 Waiting to check-in
While waiting to check-in, Cruise Staff will check passengers’ passport for validity and visas (if required) as a pre-check-in procedure to expedite the check-in process.
14.2 How to Check in
Please present your passport / government photo ID (MyCard/Mykid) and Confirmation Slip at the counter where you will be given an Access Card. Your Access Card is important as it serves as a boarding pass, cabin key and charge card onboard. Upon receipt of your Access Card, you should sign it immediately like any credit card. Have the relevant immigration forms completed together with your passport during check-in.
14.3 Baggage Check In
Check-in baggage at the counter (please check with Star Cruise Staff if you are not sure the location) and baggage will be delivered to the respective cabins no later than 60 minutes after sailing. Guests who do not receive the luggage by this time may contact the Concierge onboard.
14.4 Boarding
Guests will need to pass through security screening and present their Access card prior to boarding. Those cruising with children may hold their Access Cards on their behalf. As embarkation procedures may change and vary from port to port please follow the directions of the crew and signage to embark the ship.
Upon entering the ship please hand your Access Card to the crew to ‘swipe’ and ‘encode’ your cabin details and record your presence onboard. Please do not walk through without ‘encoding’ as you will not be able to gain access to your cabin. Remember to swipe your access card whenever you leave or enter the ship.
15. Onboard Facilities
15.1 Beauty Services
Hairstyling and beauty services are available
15.2 Is Cellular@Sea Service available in port?
The Cellular@Sea service will automatically shut down when a ship is entering port, and turn on when the ship is at least 12 nautical miles at sea. When connected to Cellular@Sea, GSM phones will either display “WMS”, “CellularAtSea”, “908.18″ or “Nor-18″.
15.3. Cellular Phone Service & Texting at Sea
Freestyle Cellular Service Star Cruises guests can make and receive calls, send and receive text messages, read emails and surf the web on their own cell phones and mobile devices just as they do on land when the ship is at sea, thanks to Wireless Maritime Services’ Cellular@Sea Service. Just check with your cellular phone carrier that your cell phone will be able to roam internationally. Keeping in touch with your friends and family, while at sea, has never been easier.
15.4. How much will I be charged when I use my cell phone onboard?
The rates vary according to your cellular phone carrier and the pricing /roaming plan which you have established with them directly. The charges incurred will appear on your normal mobile carrier’s bill you receive at home. For more information on exact pricing contact your carrier or visit their webpage.
15.5. Can my family call me onboard?
Yes, Cruises guests can also be contacted on our ships by calling the guest’s cell phone number. The service works just as it does on land. If the party does not answer, a voice message can be left on the phone and later retrieved by the guest.
15.6. How to make calls?
Dial “+” followed by country code, city code and number, just as you would when traveling abroad. For more information about Cellular@Sea and Wireless Maritime Services, please visit: www.wmsatsea.com
16. Child Care / Children’s Activities*
Child Care Centres provide fun activities for the young ones under the care of our staff. A baby-sitting service is also available at a nominal charge.
If your kids are old enough to look after themselves, we have plenty of facilities and activities to keep them occupied and entertained. Please check with the respective Child Care Centre for detailed programmes.
*Facilities vary from vessel to vessel
17. Dining
You can enjoy up to 6 meals a day which are included in the cruise package at the main dining restaurants, a fully certified ‘Halal’ outlet on Genting Dream at Lido restaurant.Please present your Access Card when entering any restaurant for verification purposes.
Our restaurants have ample seating to accommodate all guests over the dining periods. However, to avoid any congestion, you may wish to eat earlier or later during the meal period. There is a nominal corkage charge if you bring your own alcoholic beverage to any of the dining outlets.
18. Electrical Outlets*
Power outlets in the cabins provide 110V or 220V power with 2-pin and 3-pin sockets. Bathroom power points provide both 110V and 220V power and travel adaptors are available from Housekeeping. *Power outlets vary from vessel to vessel.
19. Entertainment
A wide spectrum of entertainment which includes exciting live cabaret shows, discotheques, karaoke and card rooms, video games, organized activities and deck games are available onboard.
20. Dinner
Guests are advised to book early (first day on board) for their dinner seating in their choice of restaurant to avoid disappointment; it’s base on first come first serve.
21. Language
Onboard Cruise multi-lingual crew hail from over 40 nations and all of them speak English. But you will almost certainly find someone who will be more than happy to chat with you in your own language.
22. Laundry
There is complete laundry and valet services available onboard at a nominal charge.
23. Medical Facilities
In the event of minor accidents, inconveniences and emergencies while at sea, there is a fully qualified physician and a team of nurses onboard to assist. The clinic is open daily at posted hours. Emergency medical attention is available around the clock by contacting the reception. Basic medicine with your doctor’s prescription is also available. Sick sea medicine is also available at no charge at the reception counter.
24. Recreation
Guests will enjoy truly pursuits from the active workout at the gym or a game of basketball to something more relaxed like the jaccuzi ,pool and sauna
25. Safe Deposit Box
Safe deposit boxes are available free of charge in some cabins and at the Reception.
26. Shopping Onboard
You may purchase most items ranging from luxury duty-free items and souvenirs to daily necessities like sunscreen and toiletries at outlets like the Ports O’Call* and Duty Free Boutique*.
*Outlets may differ from vessel to vessel
27. Shore Excursions
Cruise crew at the Reception or our Shore Excursion Counter will be happy to explain the different options available at each port of call. You may join one of our pre-arranged tours or opt for free and easy on your own. As seats per tour are limited it is best to pre-book your shore excursion For shore visits, casual wear and comfortable walking shoes or sandals are recommended while suitable beachwear are ideal for island excursions. (Skimpy beachwear is inappropriate in Muslim countries). Bring sports or gym attire if you are planning to play golf, tennis or workout. During shore visits, however, it is wise to avoid consuming tap water or drinks with ice from street vendors.
28. Smoking
Smoking is permitted on open decks and at designated public areas only.
29. Star Navigator
The Star Navigator is a daily bulletin that takes you through entertainment, dining and other activities onboard.
30. Swimming pool
For safety reasons, please do not leave your child unattended and guests are advised to take additional precautions while swimming. As towels are available provided at the poolside, please refrain from bring any from the cabin.
The use of the swimming pools and Jacuzzis are for adults and teenagers over the age of 12 years only while there are also children’s swimming pools and Jacuzzis on certain vessels. All users of the pools and Jacuzzis must wear proper swimming attire.
31. Tipping/Gratuities
Gratuities to be pay on board . Gratuities will be recorded directly in the personal access card and in the bill. Passengers are required to pay the gratuities at reception desk of the on or before the day of departure.
32. Telephone Calls / Facsimile / E-mail
There is a charge for using the satellite network for telephone and facsimile services or e-mail. You may call from the Reception or dial direct from your cabin. There are instructions in all cabins.
Alternatively, you may contact Cruise operator for assistance.
33. Water
The water onboard is perfectly safe for drinking. Hot water can be delivered to your stateroom byHousekeeping at your request.
Disembarkation
34. Bill Settlement / Express Check Out
We suggest settling your account the night before or at least three hours prior to disembarkation Alternatively, you may opt for the “Express Check-out” by completing the necessary forms and handing them to the reception during the cruise for itemized billing to be sent to the cabin.
Cruisers are encouraged to use this facility for a hassle-free disembarkation.
35. Passport Collection
You may collect your passport presenting your Access Card / government photo identity card. If you want to collect passports on behalf of your family and friends, you need to have their Access Cards. Children who have their own passport or identification document and who cannot sign must be accompanied by their guardian / parents.
Details of collection time and venue will be printed in the Star Navigator found in every cabin or at the reception. Please refer for details.
36. Baggage Assistance
Should you require assistance to unload your baggage from the ship, please leave your baggage with name clearly written on the luggage tag outside your cabin door as advised in the disembarkation notice which will be placed in your cabin.
Your luggage will be collected and delivered to the luggage collection area of the respective port of disembarkation.
To make your disembarkation as smooth as possible , guests will be ushered out in staggered groups.
Please gather at your designated waiting area to await your turn to disembark.
37. Embarkation Ports Address
Malaysia
Port Klang Cruise Terminal
Cruise Terminal, 42009 Pelabuhan Klang, Selangor
Singapore
Singapore Terminal
Marina Bay Cruise Centre, 61 Marina Coastal Dr, Singapore 018947
Important Notice
SAFETY DRILL
This consists of a general briefing on the safety equipment, guidelines and procedures that you should follow in the unlikely event of an emergency. Please note that heating elements, hotplates and electric irons are not allowed onboard. A Muster Station is an assembly point where you should proceed to in the event of an emergency. Please collect the lifejackets in your cabin and proceed to your Assembly Station.
Its location can be found on your Access and there is also a sign at the back of your cabin door that shows you the direction to your Mustar Station.
SHIP TERMINOLOGY
Forward (FWD): Front part of the ship
Mid: Middle part of the ship
Aft: Back part of the ship
Deck: Levels of the ship. Just like floor levels
Starboard Side: Right side of the ship when you are facing forward.
Port Side: Left side of the ship when you are facing forward.
Assembly Station: Assembly point in case of emergency.
Important Notice for Passenger
Due to limited capacity of our boats and to facilitate a smooth disembarkation, all guests who wish to go on their own, “Free and Easy” at destination are required to collect their tendering stickers with preferred assembly at the Reception Desk.
All guests who have collected their tendering stickers, please follow the instruction provided in the info sheet that outlines your assembly time and venue.
**Please note assembly time is not your departure time. Subject to tendering operations and availability of boat, there may be an approximate of 15-20 minutes wait.
****Please note that actual disembarkation timings may vary subject to the tendering operations.
All Guests must be back onboard the ship before 2 hours cruise departure .
Images shown are illustrative of the general experiences, entertainment and venues offered on Disney cruises. The experiences, entertainment and venues on the Disney Adventure may vary and are subject to change.
